Property Name: Naturluxe & Stars
Address 1: 2870 County Rd 16
City : Watkins Glen - New York
Postal Code : 14891
Contact Name: Dawn Aprile
- Covered Tented Gathering Space with Lounge seating and cocktail tables and chairs
- On-site staff to assist with luggage and campfires
- Luxury Bathhouse with 7 private bathrooms and 1 outdoor double shower room
- Games and recreational equipment available for guest use
- Multiple designated campfire locations throughout the property
- Luggage carts available for guest use
- Propane heaters at Gathering Space for cool evenings
- Adirondack chairs throughout the property
Check-In / Check-Out Policies
This property has the following check-in and check-out times and policies.
Check-In: 2:00 PM
Check-Out: 12:00 PM
Late Check-Out Hour: 3:00 PM
Late Check-out Fees: 20%
Late check out (after 12:00 PM and before 3:00 PM) may result in a fee.
Property and Cancellation Policies :
Terms and Conditions
Naturluxe & Stars has the following policies, terms and conditions:
The standard booking price includes the following: Cleaning before and after your stay, all tent amenities and facilities as mentioned on our website pages and/or in our correspondence to you. Important: When you make a reservation, you are booking a tent type (not a specific tent). Each tent type includes similar tents of similar size; however, interior design can be different. Please note, your booking has not been made or verified until your payment is processed and you receive a confirmation email from email@example.com Guests will be sent a Check-on/Check out procedures and “What to bring” checklist 10 days prior to your stay. Your reservation is guaranteed until the day of arrival. After that time, it will no longer be guaranteed and the room may be reassigned without refund of payment. If need to cancel your reservation in a time period in excess of 14 days we will send you a cancellation confirmation via email immediately after cancelling your booking and refund your payment. Please Note: Immediate termination of the tent rental agreement is possible if: violation of Naturluxe & Stars terms and conditions, more guests stay in the property than agreed or excessive noise is made in the evening hours or during the night. The number of people residing in the tent should be the same as confirmed in the booking. Accommodation for additional guests may be requested for an additional charge for each additional guest per night. We reserve the right to cancel any reservation, without refund, if an unconfirmed number of people stay overnight in the tent. Naturluxe & Stars does not allow any pets in the tents at this time. A $200. fine will be claimed if you are in violation. All our guests are asked to respect the property and privacy of the neighbors and to not make any excessive noise between the hours of 10:00 pm and 8:00 am. Naturluxe & Stars is not responsible for lost, stolen or forgotten personal things at the premises.
Taxes & Gratuity
Taxes & Gratuity are not included in Tent rent rate. All tent rates are subject to applicable New York State, Schuyler County, and Town of Dix tax charges, and shall be added to the final payment amount.
Minimum/Maximum Stay & Extending Your Stay
We require a minimum 2-night stay on weekends only. There is no maximum stay restrictions, however please notify us if you intend to stay longer than 6 days. If you are already staying with us and you would like to stay longer, please let us know at least 24 hours before your check- out date. We will do our best to accommodate your new plans and this can include relocating you to a similar tent should this be necessary.
Hours of Operation
Naturluxe & Stars is a seasonal venue, and is open to Guests Wednesday through Tuesday. We are closed after noon on Tuesday until Wednesday at 2:00 for deep cleaning and preparation for our new and returning guests. Check booking calendar for season dates of operation.
Ample parking is available for our Guests. By parking a vehicle at our facility, you are doing so on your own accord. Naturluxe & Stars does not take responsibility or accept liability for damage, accident or loss to your vehicle or personal property.
Occupied tent refreshes will not be offered during weekend stays, unless you require assistance for a spill or other accidental soiling incident please do not hesitate to contact staff and we will take care of it. Should you need fresh towels or linen, please notify staff and we will be happy to deliver them to your tent.
Food & Beverage
(Stay tuned for updates on some exciting curated food & beverage offerings we are working on!). Please note no cooking is permitted on the property).
Excursions & Workshop Packages
Naturluxe & Stars is collaborating with local merchants & vendors to offer on-site nature & unique experiences, in addition to offsite packages (wine trail tours, historical walks, nature guides, etc.) available to conveniently book from on our website. Events calendar will be updated beginning June 2021. This is the fun part - stay tuned!
Naturluxe & Stars has designated campfire locations throughout the property for the use of our guests to fully enjoy the glamping experience. Fire wood is included at no charge, and staff is available to lit the campfires. Please note additional campfires outside the designated campfire locations as noted on the Naturluxe & Stars property map are absolutely prohibited. We aim to protect our natural environment and wooded area, and take this policy very seriously. Any guest in violation of this restriction will be required to immediately vacate the premises without any refund whatsoever.
Breathe easy. Naturluxe & Stars is a non-smoking property. In our entire property smoking is not allowed. This applies to both traditional smoking methods and all electronic delivery systems, including vapes, vaporizers, vape pens, hookah pens, electronic cigarettes (e-cigarettes or e-cigs), e-pipes, and any variations of the foregoing regardless of the product’s name. Smoking on the property is a violation of the property policy. Any smoking in the tents or strong lingering smoking scents in tents will result in a strong warning and a $100 tent cleaning fee. Naturluxe & Stars reserves the right, to request the guest to leave early, depending on the severity of the violation, in its absolute discretion, without any refund whatsoever.
Damages deposit is fully refundable upon check-out and subject to damage inspection of the tent. The deposit must be paid upon check-in, in cash or by credit card, along with a balance and is fully refunded at the check-out if the tent is in good order and Naturluxe & Stars does not have any claims. The costs of damages or cleaning beyond what would be expected after responsible usage of the tent will be deducted from the deposit, and the refunded amount will be the remainder of the damage deposit. During your stay, the tents and all equipment and furniture should be treated with care and kept in order. Immediate notification to staff will be expected of any damages or breakages in the tent or gathering spaces. You (The Guest) is financially responsible for any damage to the tent.
Naturluxe & Stars offers accessible tents and provides ADA compliant bathroom facilities. Please feel free to contact us directly at the main phone number of via email for any questions or concerns, or if you have additional requests.
As part of our commitment to guest safety, safety cameras are used throughout the premises, and anyone on our property may be recorded. Naturluxe & Stars assumes no responsibility for any personal bodily injury incurred while on the premises. Use of the premises, including but not limited to hiking in the woods, you do so at your own risk.
Any guest or visitor who is in possession of a firearm on the premises is personally responsible for abiding by all applicable federal, state and local laws with respect to firearms. Subject to the following restrictions, guests of Naturluxe & Stars who are lawfully permitted to possess a firearm may bring such firearm onto the premises, provided that the presence of the firearm on the premises: is for storage purposes only; the firearm is and remains at all times unloaded; the firearm is and remains secured in a locked, hard-sided firearm container, provided by the guest, while transported to or from the guest room and while stored therein; and the firearm remains securely safeguarded at all times in a locked guest room or locked personal vehicle, except when transporting the firearm to or from a guest room. Guests who fail to abide by this policy may be asked to leave the premises, without refund. The premises are private property, and our firearms policy applies to: (i) all firearms, regardless of whether the firearm is a handgun or a long-barreled gun; and (ii) all guests and visitors, even those possessing a valid license or permit to carry a firearm. The only exception to the restrictions described in this firearms policy statement is for law enforcement officers and designated military personnel, who are on-duty and required to carry firearms in the performance of their duties.