Property Information
For all the information you need about Villa Amalie, please look at www.villaamalie.com
Property Name: Villa Amalie & Villa Curiel
Street Address: Scharlooweg 21
City : Willemstad - Curacao
Postal Code : CW-0000
Contact Name: Poul Percy Torp
Phone: +599 9 683 9564
Email: reservations@villaamalie.com
Amenities
- Baggage storage
- Laundry service
- Lounge
- Photocopying services
- Printer
- Swimming pool
- Air conditioning
- Airport shuttle
- Bottled water
- Breakfast, free
- Buzzer / wireless intercom
- Car rental
- CCTV in common areas
- CCTV outside property
- Coffee Shop
- Designated smoking area
- Fire extinguishers
- First aid kits
- Garden
- Guest accomodation cleaning can be cancelled
- Guest parking
- Internet
- Invoices
- Linens, towels, laundry washed per local authority guidelines
- Local safety protocols followed
- Non-smoking rooms
- Outdoor furniture
- Pool / Beach towels
- Safety deposit box
- Shared kitchen
- Shuttle service
- Single-use plastics removed
- Smoke alarms
- Terrace
- Tour Assistance
- Tours
- Wine / Champagne
Check-in/Check-out Policies
This property has the following check-in and check-out times and policies:
Check-In: 15:00
Check-Out: 11:00
Late Check-out Hour: 17:00
Late Check-out Fees: $25.00
Late check-out (after 11:00 and before 17:00) may result in a fee.
Property and Cancelation Policies :
Cancellation of your reservation by Villa Amalie
Your cancellation policy is depending on the rate that you have selected:
- Standard rate (Breakfast by Villa Amalie included): If cancelled more than 3 days before the date of arrival (15:00 Curaçao time - 3 x 24 hours), 100% is refunded. If cancelled less than 3 days before arrival, there is no refund, and you are to pay the costs of the reservation in full.
- Flexible 7 Days (Breakfast by Villa Amalie included): If cancelled more than 7 days before the date of arrival (15:00 Curaçao time), 100% is refunded. If cancelled less than 7 days before the date of arrival (15:00 Curaçao time) but more than 24 hours before the date of arrival (15:00 Curaçao time), 50% is refunded. If cancelled less than 24 hours before arrival, there is no refund, and you are to pay the costs of the reservation in full.
- Non-refundable (Breakfast by Villa Amalie included): After making the reservation, there is no refund, and you are to pay the costs of the reservation in full.
- Early booker (Breakfast by Villa Amalie included): After making the reservation, there is no refund, and you are to pay the costs of the reservation in full.
- Last minute (Breakfast by Villa Amalie included): For Last-Minute reservations, there is no refund, and you are to pay the costs of the reservation in full.
- All other rates that are not mentioned here: If no other cancellation policy has been agreed in writing between the guest, organisation, or other legal entity making the reservation, the cancellation policy is as follows: After making the reservation, there is no refund, and you are to pay the costs of the reservation in full.
Regardless of how informed by our booking engine, any agent or other representative's payment will be charged in accordance with the cancellation policy you selected when making the reservation. All reservations must be paid in full at the latest 24 hours before your arrival. Failure to pay in a timely manner may result in the partial or total loss of discounts obtained or cancellation (with due penalty) without any further notice.
Reserved Stay Flexibility ©:
Description: All reservations made directly by Villa Amalie enjoy the flexibility to change the dates of stay due to changes in arrival dates when the guest cannot arrive due to flight interruption, denied boarding, or involuntarily missing a flight connection. The coverage is as follows:
- Until 14 days before arrival (Curaçao time): The dates can be changed freely once within 12 months, and the guest is charged a change fee of USD 25 and any change in rate that might be applicable. There is no compensation if the new dates offer a lower rate or for lost days.
- Until 3 days before arrival (Curaçao time): The dates can be changed +/- 2 days, and the guest is charged a change fee of USD 25 and any change in rate that might be applicable. There is no compensation if the new dates offer a lower rate or for lost days.
Terms of coverage: You are obligated to follow all instructions from airlines, governmental institutions and alike and make yourself aware of the rules for travelling at the moment of booking and remain updated until the day of arrival. It is your obligation to stay informed and follow the instructions. In the event that you do not follow the instructions - e.g. fail to have a needed visa or similar - there is no coverage unless you can document that you are not to be burdened for such failure. If the rules for travelling have been changed so that you have no chance of adhering to such changed rules - In such cases, you are in no way to be burdened for your failure to arrive, and you will receive coverage as described above.
Documentation: You are obligated to produce and present any documentation needed in order for Villa Amalie to evaluate your claim for Reserved Stay Flexibility ©. By presenting us with a claim, you also give us power of attorney to contact all individuals, organisations, etc., to evaluate and confirm the validity of your claim. We will guide you through all of this, should it become necessary.
Exemptions: There is no coverage if you desire to change your stay at Villa Amalie for convenience or due to a medical condition. All reservations made by an online travel agent or any other 3rd party acting on behalf of Villa Amalie are not covered.
COVID-19 Cancellation Coverage ©:
Description: If any of the persons for whom the reservation for a stay at Villa Amalie is concerned cannot arrive at Villa Amalie due to COVID-19 travel or movement restrictions, the Villa Amalie COVID-19 Cancellation Coverage is activated. - E.g. if any of the covered persons tested positive for COVID-19 in a manner that makes travelling to Curaçao as planned impossible. The coverage issues the person whose name the reservation is made a voucher for the monetary amount paid for your planned stay at Villa Amalie. The issued voucher is valid for 12 months from the initially planned arrival date. At the expiration of the 12-month period, a cash reimbursement of 75% of the total paid is granted upon request. Alternatively, the voucher's validity can be extended in segments of 3 months until a maximum of 18 months from the initially planned arrival date. If no requests have been made prior to one month after any expiration, there is no possibility of any refund/compensation, and the voucher represents thus no value.
Terms of coverage: You are obligated to follow all instructions from airlines, governmental institutions and alike and make yourself aware of the rules for travelling at the moment of booking and remain updated until the day of arrival. It is your obligation to stay informed and follow the instructions. If you do not follow the instructions - e.g. fail to get properly tested prior to departure - there is no coverage unless you can document that you will not be burdened for such failure. E.g. if the test is not ready as promised or if the rules for travelling have been changed in a manner that you have no chance of adhering to such changed rules - In such cases, you are in no way to be burdened for your failure to arrive and you will receive coverage as described above.
Documentation: You are obligated to produce and present any documentation needed in order for Villa Amalie to evaluate your claim for COVID-19 Cancellation Coverage. By presenting us with a claim, you also give us power of attorney to contact any and all individuals, organisations, medical facilities, etc. in order to evaluate and confirm the validity of your claim. We will guide you through all of this, should it become necessary.
Exemptions: There is no coverage for persons not planning to stay at Villa Amalie or in the event that you cancel your travel due to not being comfortable with travelling or if you decide not to travel due to a 3rd party being affected by COVID-19 or any other reasons not explicitly mentioned in this coverage. All reservations made by an online travel agent or any other 3rd party acting on behalf of Villa Amalie are not covered.
Reservation of tours provided by 3rd parties:
Reservation of tours provided by 3rd parties follows the terms & conditions of the operator
Extras and transports provided by Villa Amalie:
Airport transfers are not refunded if cancelled less than 24 hours prior to arrival. Other transports can be cancelled with a notice of a minimum of 2 hours. Transports ordered with less than a 2 hours notice are considered non-refundable.
Other services are not refunded if cancelled less than 24 hours before delivery/consumption or if already produced/purchased.
Documentation: You are obligated to produce and present any documentation needed in order for Villa Amalie to evaluate your claim for Reserved Stay Flexibility ©. By presenting us with a claim, you also give us power of attorney to contact all individuals, organisations, etc., to evaluate and confirm the validity of your claim. We will guide you through all of this, should it become necessary.
Exemptions: There is no coverage if you desire to change your stay at Villa Amalie for convenience or due to a medical condition. All reservations made by an online travel agent or any other 3rd party acting on behalf of Villa Amalie are not covered.
COVID-19 Cancellation Coverage ©:
Description: If any of the persons for whom the reservation for a stay at Villa Amalie is concerned cannot arrive at Villa Amalie due to COVID-19 travel or movement restrictions, the Villa Amalie COVID-19 Cancellation Coverage is activated. - E.g. if any of the covered persons tested positive for COVID-19 in a manner that makes travelling to Curaçao as planned impossible. The coverage issues the person whose name the reservation is made a voucher for the monetary amount paid for your planned stay at Villa Amalie. The issued voucher is valid for 12 months from the initially planned arrival date. At the expiration of the 12-month period, a cash reimbursement of 75% of the total paid is granted upon request. Alternatively, the voucher's validity can be extended in segments of 3 months until a maximum of 18 months from the initially planned arrival date. If no requests have been made prior to one month after any expiration, there is no possibility of any refund/compensation, and the voucher represents thus no value.
Terms of coverage: You are obligated to follow all instructions from airlines, governmental institutions and alike and make yourself aware of the rules for travelling at the moment of booking and remain updated until the day of arrival. It is your obligation to stay informed and follow the instructions. If you do not follow the instructions - e.g. fail to get properly tested prior to departure - there is no coverage unless you can document that you will not be burdened for such failure. E.g. if the test is not ready as promised or if the rules for travelling have been changed in a manner that you have no chance of adhering to such changed rules - In such cases, you are in no way to be burdened for your failure to arrive and you will receive coverage as described above.
Documentation: You are obligated to produce and present any documentation needed in order for Villa Amalie to evaluate your claim for COVID-19 Cancellation Coverage. By presenting us with a claim, you also give us power of attorney to contact any and all individuals, organisations, medical facilities, etc. in order to evaluate and confirm the validity of your claim. We will guide you through all of this, should it become necessary.
Exemptions: There is no coverage for persons not planning to stay at Villa Amalie or in the event that you cancel your travel due to not being comfortable with travelling or if you decide not to travel due to a 3rd party being affected by COVID-19 or any other reasons not explicitly mentioned in this coverage. All reservations made by an online travel agent or any other 3rd party acting on behalf of Villa Amalie are not covered.
Reservation of tours provided by 3rd parties:
Reservation of tours provided by 3rd parties follows the terms & conditions of the operator
Extras and transports provided by Villa Amalie:
Airport transfers are not refunded if cancelled less than 24 hours prior to arrival. Other transports can be cancelled with a notice of a minimum of 2 hours. Transports ordered with less than a 2 hours notice are considered non-refundable.
Other services are not refunded if cancelled less than 24 hours before delivery/consumption or if already produced/purchased.
Terms and Conditions
Prices and Taxes:
Unless specifically itemised on your final invoice, all prices are excl. taxes, cleaning fees, and additional services such as airport transfer, breakfast, etc.
Terms of payment:
You must present us with valid credit card information to secure your reservation. If you cannot do so, we reserve the right to cancel your reservation after having informed you of the cancellation by using the email you provided us with while making the reservation.
Regardless of how informed by our booking engine, any agent or other representative's payment will be charged in accordance with the cancellation policy you selected when making the reservation. All reservations must be paid in full at the latest 24 hours before your arrival. Failure to pay in a timely manner may result in the partial or total loss of discounts obtained or cancellation without any further notice.
Check-in:
Check-in is from 15:00 (3 PM) but can also be earlier depending on availability. A fee for early check-in may become applicable. Please contact us for more information. To ensure a smooth check-in, please inform us of your arrival time.
If you find your way to Villa Amalie, then enter the gate from the street, walk to the front door and press the doorbell. Press that one, and we will welcome you in 3 minutes.
Check-out:
Check-out time is latest 11:00.
Check-out later than 11:00 is possible if we do not have an arrival for your room: A fee for a late check will become applicable, so please contact us if you would like to request a late check out.
When you are ready to leave, please ensure the following :
- Ensure that the AC, ceiling fan and lights are turned off
- Look under the bed and in the bathroom for your belongings (You do not want to know what we sometimes find under the bed when cleaning)
- Take all your stuff with you and lock the door to your room
- If we are not there to see you off, please lock all doors and gates behind you and drop the keys in the mailbox by the gate at the street.
It is free to park on the street in front of Villa Amalie. You are also welcome to park at Villa Curiel, a 2-minute walk from VillaAmalie monitored by security cameras 24 hours and might be subject to a charge. Please get in touch with us for directions and instructions.
Important advise! When parking anywhere on Curaçao - Do not leave anything in the car visible from the outside, and, if possible open compartments and remove the cover from the trunk so that people can see that it is empty.
Housekeeping:
After you have stayed with us for 3 nights, we will change the bed sheets and towels in the room and do a light cleaning. Please remember that we can only change the towels in the room or the bathroom. If you should desire more housekeeping, we are happy to offer that against an additional payment.
House Rules:
KEYS & TOWELS: You will receive 1 or 2 sets of keys. Each set has a key/FOB for the shared areas and one for your room. Your room is equipped with 2 bath/beach towels per person. The white one is for use at home, and the coloured one is for the beach. Damage or loss of keys or towels will be charged.
KITCHEN, KITCHENETTES AND SHARED AREAS: We ask you to show flexibility, patience, and acceptance when using shared areas with your fellow vacationers. You are expected to clean up after yourself and leave the space as you would like to receive it. This is especially important in the kitchen and in-room kitchenette if your room is equipped with such.
SMOKING: No smoking in the rooms; smoking is allowed outside in the patio and garden.
CONSIDERATION: For the courtesy of others, loud music, loud noises, etc, is not allowed between 22:00 and 07:00
Immigration Card:
Upon arrival at Curaçao, you are requested to fill out an immigration card. You can do that on paper in the aeroplane, but you can also save time and do it at least 24 hours before scheduled arrival online. Please use this link to fill out the immigration card online:https://edcardcuracao.com/
RATE CHECK 