Hidden Valley Wilderness Reserve is a luxurious eco-resort situated on a vast private reserve in the Mountain Pine Ridge area of Belize. The inn is tucked away amidst the rolling hills, lush tropical forests, and glistening waterfalls of the region, offering an idyllic retreat for nature lovers and adventure seekers alike. Sitting on 7200 private acres, there is always something new to discover.
The property offers an array of activities, including hiking, bird watching, mountain biking, and swimming in the natural pools of the nearby waterfalls. With its breathtaking natural surroundings, luxurious amenities, and exceptional service, Hidden Valley Wilderness Reserve is the perfect destination for a relaxing and rejuvenating vacation in Belize.
Property Name: Hidden Valley Wilderness Lodge
Street Address: 4 Cooma Cairn Road
City : San Ignacio - Cayo
Phone: +5018328055
Email: sales@hiddenvalleyinn.com
Amenities
- Baggage storage
- Concierge
- Gift shop
- Laundry service
- Room service
- Swimming pool
- Welcome drink
- 24-hour security
- Air conditioning
- Airport shuttle
- Babysitting / Child services
- Bar
- Beach chairs / loungers
- Beach Umbrellas
- Bicycle rental
- Bike tours
- Board games / puzzles
- Bottled water
- Breakfast in the room
- Breakfast, Continental
- Breakfast, free
- Business center
- Canoeing
- Coffee Shop
- Cooking class
- Daily Housekeeping
- Evening entertainment
- Family rooms
- Fire extinguishers
- Fireplace
- Fireplace, outdoor
- Fruit
- Garden
- Guest parking
- Guests can opt out of daily room cleaning
- Happy hour
- Honeymoon / bridal suite
- Hot Tub
- Internet
- Kids' club
- Kids' meals
- Live music / performance
- Non-smoking rooms
- Picnic area
- Pool / Beach towels
- Prepared lunches
- Refillable water stations
- Restaurant
- Safety deposit box
- Smoke alarms
- Snack bar
- Special diet meals (on request)
- Sun deck
- Terrace
- Tour Assistance
- Tours
- Towels changed upon request
- VIP room facilities
- Walking Tours
- Wine / Champagne
- Yoga
Check-in/Check-out Policies
This property has the following check-in and check-out times and policies:
Check-In: 3:00 PM
Check-Out: 12:00 PM
Property and Cancelation Policies :
- If the guest cancels more than 60 days in advance, the total amount of the reservation will be refunded.
- If the guest cancels less than 60 days in advance, the first-night prepayment is non-refundable.
- No refunds are available If the guest arrives and decides to leave early.
- In case of a no-show, the total price of the reservation will be charged and is non-refundable.
- All Tours and Transfers are refundable up to 14-days before tour/transfer date
- There is only one way in which we can acknowledge the cancellation of the guest’s reservation; the guest must send a cancellation request stating the reservation number via email to the following address: sales@hiddenvalleyinn.com
- All cancellations are confirmed via email immediately after the reservation has been canceled.
Terms and Conditions
Deposit
Please see our cancelation policy below:
Smoking Policy
Breathe easy. All interior areas at Hidden Valley (including all guest rooms) are non-smoking. This applies to both traditional smoking methods and all electronic delivery systems, including vapes, vaporizers, vape pens, hookah pens, electronic cigarettes (e-cigarettes or e-cigs), e-pipes, and any variations of the foregoing regardless of the product’s name. Any smoking in the rooms or strong lingering smoking scents in rooms will result in a disappointed look and a $500USD room cleaning fee.
Guests are allowed to smoke in designated outdoor areas, please ask your server or bartender for an ashtray.
Standard Booking Price
All rooms will incur a 9% Government Hotel Tax
All rooms will incur a 10% Service Charge
All rooms will incur a $20 per room park fee, per room reservation. This will be paid to Hidden Valley Wilderness Reserve for preservation of the 7200 acres of private forest reserve.
Also included:
Check-in/Check-out
We will do our best to accommodate early check-in and late check-out, based on availability.
Children Policy
One child (per adult) under 10 years old stays free of charge, please ask for children’s cots/cribs and children's bedding. Please ask for capacity requirements for additional children.
Please note the Fire Tower and River Villas are for adults only (over 18), no exceptions can be made due to safety reasons.
Pet Policy
Unfortunately, pets are not allowed at Hidden Valley.
Room Policy
We want you to have a great time when you are here. But if things get too crazy, we go by the old-school rule of ‘you break it, you buy it’ and property damages or missing items will be charged to your credit card at market value. Pre-existing damages or room issues must be reported to the front desk immediately after registration to avoid responsibility and potential charges. Sing your heart out and have a passionate conversation all day long, but from 9:00 p.m. to 7:00 a.m. the whole property goes into hush mode for what we like to call quiet time (or sleep time).
Only registered guests are allowed in the rooms/trails, and each room has a max number of guests allowed in the room.
Regular occupancy is 2 adults and up to 2 children per room. Additional occupants may be allowed (with extra charge), for the following occupancy:
Garden Cottage Occupancy: 2 adults, and up to 2 children
Estate Cottage Occupancy: 2 adults, and up to 2 children
Fire Tower (Adults Only) Occupancy: 2 adults
Valley View Villa Occupancy: Up to 6 adults, and 4 children.
Valley View Villa Bedroom Occupancy: 2 adults, and up to 2 children
Valley View VIlla Deluxe Occupancy: Up to 3 adults, and up to 4 children
Family Cottage Occupancy: Up to 3 adults, and up to 4 children.
Parking Policy
Vacations should be stress-free and for that reason, all guests have free parking at Hidden Valley Wilderness Lodge, in our main parking area. Our staff is happy to assist you with any luggage. Valley View Villas have reserved parking to reduce walking.
By parking a vehicle at our facility, you (and your guests) are doing so on your own accord. The hotel does not take responsibility or accept liability for damage, accident or loss to your vehicle or personal property.
Room Cleaning Policy
Housekeeping is offered daily, unless otherwise requested.
Guest Safety Policy
As part of our commitment to guest safety, employees will not disclose the identity, room number, or presence of a guest to anyone other than appropriate law enforcement. This includes the taking of or delivery of messages or indirect forwarding of phone calls. It is the responsibility of guests to communicate their presence and room number to any person they wish to receive calls or visits from Guest Communication. Our property does not have individual phones in the rooms. Instead we have a 24-hour WhatsApp number and an app that guests can use with complimentary WiFi. Set-up instructions will be given upon check-in. If a guest does not wish to use their personal device, a complimentary tablet will be issued for communication purposes. Tablets will have a waiver form before checkout, and guests are responsible for any damage occurred.
Guests can also use the app for in-room dining, booking of tours, and scheduling of transfers.
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