Right
in the heart of Estepona, Veranera Hostel is the perfect spot for travelers
looking to get out of the beaten track and discover new places. Sign up for
diving courses, snorkelling, SUP, or even go for a mountain bike track on our
beautiful Sierra Bermeja. Estepona has so much to offer, while also being one
of the prettiest little towns around! That's one of the reasons we chose this
place to build our backpacker heaven! Our hostel is a place where people
can get to know each other, share experiences and make real connections and
lifelong friendships. We are very close to the most beautiful squares in
the Old Town, to the Orchidarium and, of course, to the beach! You’ll
only need to walk 5 minutes to get to our shores.
The hostel itself
was thought-out to give you all the comfort you'd expect
in a hotel, but also provide the social and fun experience that you want in a
hostel! We really love our place, and we’re sure you're gonna love it too! Just
take a look at the sunset view from our terrace bar while enjoying one of our
signature cocktails and you'll for sure want to extend your
stay! What are you waiting for? Come and enjoy La Costa del Sol with
us!
Veranera Hostel has the following check-in and check-out times and policies:
Check-In: 15:00 - 21:00
Check-Out: 11:00
Late check-in is possible, please contact us prior to arrival so we can arrange this request. You may use the Veranera Hostel facilities from 9am if you arrive earlier than your check-in time. You can chill-out in our common areas until then. We have a storage area in our reception where you can leave your belongings until the room is ready. The same is applied for after check-out time, you may store your luggage with us and use our common areas until 9 pm of check-out date. Please inform Veranera Hostel in advance of your expected arrival time.
Bookings of more than 500 Euro:
For any high value reservation for our shared dorms, we charge 50% upon reservation and the remaining 50% 7 days before arrival. Both payments are non-refundable in case of cancellation.
All prices include IVA.
Identification:
A passport or European ID card is required for check-in, as well as a valid bank card.
Stag and Hen Parties:
We do not accept reservations for bachelor parties. Veranera Hostel reserves the right to refuse entry to anyone who has booked and is a part of one.
Groups:
Special rates and policies apply for groups of more than 6 people, please contact us via email at info@veranerahostel.com. Veranera Hostel reserves the right to refuse entry to anyone who has booked as a group without first contacting us to make the correct reservation.
Age Restrictions:
We do not have a minimun or maximum age limit, but most guests in our shared dorms are between 18 and 40 years old. If you have a young soul, feel free to book a shared room with us!
Minors are only allowed in our private rooms and with written parent consent. Please contact us before booking for more information.
Room Reservations:
If you are travelling with family or friends, we will do our best to accommodate everyone in the same shared room, however we cannot guarantee this. If you want to make sure that you are all together, we suggest that you book a full shared room.
Payment:
Please note that we only accept payments in cash and with VISA or Mastercard. We do not accept American Express, Diners Club or any other card.If the name of the card used to make the reservation is different from the name of the person who is going to stay, we will ask you to send us a copy of the card as well as an identity document of the card's owner. If we do not receive this documentation by the time of check-in, the guest will be asked to make full payment for the stay with their own credit card.
Access key:
When booking a shared or private room, magnetic cards will be provided. In the event of loss of the keycard, the guest will be charged 15 Euros.
Dispute Resolution/Problems:
The comfort and safety of our guests is very important to us. Any guest who, in the opinion of our staff, compromises the comfort or safety of other guests, staff or local residents will be invited to leave our facility and no refund will be issued. Guests are expected to respect other guests as well as staff, local residents and the property.
No Smoking:
Smoking is not allowed inside the Veranera Hostel building. Smoking is only allowed outside on our rooftop or completely outside of the property. Any guest that smokes inside will be sanctioned up to 200 Euro fine and may be invited to leave the premises. In that case no refund will be issued.
No Drugs:
Drugs are illegal in Spain. If any guest consumes drugs anywhere in the building they will be forced to leave the premises. No refund will be given.
Alcohol Consumption:
No alcohol is served to persons under 18 years of age. Alcohol is available at the bar and can only be consumed there and in the areas designated for that purpose. Due to our bar on the rooftop, guests are only allowed to bring their own alcohol to consume inside our kitchen or dining room; only wine or beer are allowed in this case (no high-content alcohol allowed).
Personal belongings:
For each bed in the shared dorms there is a locker for small valuables. Veranera Hostel is not responsible for loss, theft or damage to guest property. We recommend that you bring a padlock to secure your personal belongings inside the locker. If you do not have one, you may buy one at our reception.
Damage to Veranera Hostel property:
The establishment will ask guests who cause any damage due to inappropriate behaviour during their stay to take responsibility for the damage. The corresponding amount will be charged to the guests' credit card.
Responsibility:
Except for death or personal injury caused by our negligence, Veranera Hostel's liability remains, at all times, limited to the value of the reserved services, excluding any modification fees paid to us.
Use of Personal Information:
To use some of the services, the user must previously provide certain personal data. Veranera Hostel will automatically process this data and apply the corresponding security measures, all in compliance with the RGPD, LOPDGDD and LSSI. The User can access the policy followed in the processing of personal data, as well as the establishment of the previously established purposes, under the conditions defined in the Privacy Policy.
Discretion:
All reservations are subject to availability and Veranera Hostel reserves the right to deny any reservation at its discretion.