About Dolphin Retreat Bunbury Everything is so close for your convenience. It is only 5 minutes walk to the beach, cafe strip, bus station, visitor information centre, shopping centre, night life and main street. Dolphin Retreat has the best value beds and facilities!
Guests enjoy free Coffee & Tea, free use pool table, BBQ, tea and coffee, movie nights, parking, unique visitor guide and help, smiles, helping you have a great time in Bunbury. We have all the information you need to be able to see, swim and work with the famous Bunbury Dolphins, finding work as well as all the other things to do in and around Dolphin City.
The things to do in Bunbury include swimming at the sandy beaches, snorkeling, watching the friendly dolphins, bush & forest walks, learn to surf, fly a plane, swim or kayak with the dolphins, feed kangaroos and more at the wildlife park, fishing, sky diving, diving on the ship wrecked Lena, visit Gnomesville and leave a gnome, visit the car museum, see a show at the Entertainment Centre or cinema, enjoy visiting the Art Gallery, eat at award winning restaurant and shop ‘til you drop. Find out about these attractions and much more from the unique Bunbury visitor guide we give to all our guests.
The covered BBQ area with large gas barbecue, outdoor seating and tables is a great area for relaxing, talking and making new friends.
Accommodation Information
Dolphin Retreat offers accommodation for singles, couples and groups. Bedrooms are arranged in a variety of combinations including dormitory style, single, twin, triple, family and group rooms. Included free you will get all bed linen, pillows and doonas/blankets so you can get comfortable nights sleep.
All bathroom and toilet facilities are conveniently located in the hostel and in close proximity to the bedrooms.
A well equipped kitchen (stoves, ovens, microwave, pots and pans, crockery and cutlery) is available for guests use. Coin operated laundry facilities and outside clothesline is also available for guests use.
A drink vending machines is available for use 24hrs. The Lounge Room offers comfortable seating, TV and books to read.
Reception desk staff will open reception for check-ins upon request.
Please phone the number on the front door or at Reception and staff will return your call if they are attending to other guests requirements and will endeavour to check you in as soon as possible.
If you want to check-in with urgency upon your arrival, we suggest organising self check-in with us preferably 5 days prior to your arrival.
Location Information
Bunbury is the gateway to the South West of Australia and is surrounded by wineries and nature and is only 90 minutes away from Perth! Dolphin Retreat is located 5 minutes walk to the beach, cafe strip, bus station, visitor information centre, shopping centre, night life and main street.
Property Name: Dolphin Retreat Bunbury
Street Address: 14 Wellington Street
City : Bunbury - Western Australia
Postal Code : 6230
Phone: +61 (0) 8 97924690
Check-in/Check-out Policies
This property has the following check-in and check-out times and policies:
Check-In: 4:00 PM
Check-Out: 10:00 AM
Property and Cancelation Policies :
If you wish to cancel or change your booking, you must notify us at least 48 hours prior to the day of your booking. If you fail to provide 48 hours’ notice prior to cancellation, you will be charged for the first night of accommodation you had originally booked. 100 percent of the first night of your booking cost may be charged to your credit card at least 48 hours prior to arrival. Failure of payment approval will release your room to be booked by others until payment is made. By confirming your reservation at Dolphin Retreat Bunbury with credit card details, you agree to the above terms of the booking. Once accommodation has been paid for in full on arrival at the hostel it is nonrefundable. The acceptance of changes to bookings is solely at the discretion of management.
Non-refundable reservations booked online are non-refundable, Please ensure you are certain about your travel plans before making this type of reservation.
Terms and Conditions
Check-In Time - Important InformationEarly 2PM - Please inform us by email at least 3 days prior to your arrival and we will organise an early check-in for you.
4PM to 9PM - Reception will be open in the beginning to check you in. Later in the shift the Reception will close and the Night Manager will check you in. If the office is closed, please follow the simple directions at Reception to locate the Night Manager.
9PM to 10PM - Please inform us by email at least 3 days prior to your arrival and we will organise a late check-in for you. We are unable to accommodate any check-ins after 10PM.You may contact us within 3 days of arrival and request an early or late check-in but this will be subject to availability.You will receive the following for FREE
- Use of well-equipped communal kitchen
- Clean communal Bathrooms
- Unlimited Wi-Fi
- Off street parking (subject to availability)
- Tea and Coffee all day
- Pool table use
- BBQ use
- Bunbury Visitor Map
- Staff Smiles, friendliness & answers to most questions
Provide photo ID of all adult guests
Pay for the balance of your reservation at check-in. If you have paid AGODA or Booking.com or Air BnB directly, Wander Inn will receive payment information from the online booking agent. If your booking is a non-refundable booking, it cannot be modified or cancelled.Once your booking in confirmed and the date is not within the penalty free period for cancellation, you must pay for, prior to or at check-in, the total number of guests that you have booked for, even if some participants of the booking do not arrive or have cancelled. It is your responsibility to seek reimbursement from the absent booking participant if you wish to do so.Private Rooms - up to $100 refundable security deposit per room
Dormitory Rooms - up to $100 refundable security deposit per person
Security deposits for early or late check-outs can either be accepted as a pre-authorisation on your credit card or Security deposits paid in cash will be refunded to your credit card on the same day as your check-out after the room is inspected by staff.Night Time Entry
The front door and gates to the car park are locked 9PM to 8AM. Free parking is available at the front or on the street from 5pm – 8:30am if arriving after hours. If you require early or late access to the premises please contact us.Check-Out Time - Important Information
1AM to 11AM - Please inform us at least 3 days prior to your arrival or when you check-in and we will organise an early check-out for you or request Self-Checkout when you check-in.
8AM to 10AM - If the Reception is closed, please follow the simple directions at Reception to locate the staff to assist you.
10AM to 11AM – You may request a later check-out when you check-in but this is subject to availability.Check-Out Instructions
You will have chosen either “Staff Assisted Check-Out” OR “Self Check-out” when you checked in. This cannot be changed.
*Staff Assisted Check-Out - Up to 10AM - Security Deposit paid by Cash or Card
1. Please ensure you have removed all your belongings from the room before you phone and please phone by 10AM.
2. Please phone 0459 933 128 & staff will assist you within 30 minutes with your check-out.
**Self Check-Out - Up to 11AM if Security Deposit Paid by Pre-authorisation
1. Private Room - leave linen, towels & dishes in the room & please lock your room door.
2. Dormitory Room - leave linen & dishes on your bed & please lock your room door.
3. Place your key into the Key Collect Box at Reception.
4. Staff will collect the key later that day and reverse the Security Deposit
Please Remember: The pre-authorisation is simply a hold of the amount in your account. We do not charge nor take out this amount, it simply is ‘frozen’. When you return your key, the pre-authorisation will be released from ‘frozen’, less any additional charges. Please keep in mind that you won’t see a credit of the pre-authorisation, your balance will simply increase. We release the security deposit, less any deductions owing the same day of check-out. It can take up to 10 business days for the pre-authorisation to be released by your bank. If after the 10-business day period is finished and you are still experiencing issues, please contact us.***If you miss the Staff Assisted Check-out at 10AM please phone us so we can try to assist you.
Additional charges may be applied to you. We can still organise to return your security deposit to you so please phone and discuss this with staff.
****If you want to Extend Your Booking please phone 0459 933 128 BEFORE your check-out time or staff will commence room cleaning without your presence. The room may also not be available so please always phone.Security deposits for early or late check-outs can either be accepted as a pre-authorisation on your credit card or Security deposits paid in cash will be refunded to your credit card on the same day as your check-out after the room is inspected by staff.What is in Your Room
Private Rooms
Room Key
All bed linen
Crockery/Cutlery Set to use. Please wash & return to your room after use
Towels & soaps
Items missing from room at check-out will be replaced using Security Deposit.Dormitory Rooms
Room Key
All bed linen
Crockery & Cutlery to use, given to you at check-in. Please wash & return to your room after use.
Items missing from room at check-out will be replaced using Security Deposit.Kitchen-Laundry-Bathroom Facilities
Kitchen
The communal kitchen is fully equipped to prepare your own meals. Please wash all pots & pans and your own Crockery/Cutlery Set immediately after use. Store your Crockery/Cutlery Set in your room.
Store your food in kitchen fridges and identify them with food tags provided. Do not consume any food belongings to others.Laundry
The laundry is open 24/7 and coin operated. Washing machines, clothes dryers and an iron is available.Bathrooms
The communal bathrooms are open 24/7 and very clean.Our Location and Things To Do
We are only 2 minutes’ walk to the lovely Bunbury Beach. Main street, restaurants and shops.
Please see https://visitbunbury.com.au/ to learn more about Bunbury.
Work & Weekly Rates
Work - Please ask about work when you check in or send us an email now
Weekly Prices - Please ask about Weekly Prices when you check in or send us an email now
General Bookings
Please note a AUD $20 per person deposit for Dormitory Bed bookings and AUD $50 per room deposit for Private Room Bookings will be charged at Check-in. Inability to pay the deposit at check-in will be incur the same penalty as a No Show i.e. payment of the first nights’ accommodation is retained by Wander Inn. You must provide valid photo ID (drivers license or passport) and credit card details upon check-in. Please note children cannot be accommodated in the dormitory rooms. Children aged 17 years will be required to provide a letter from a parent/legal guardian to stay in dormitory rooms. Children aged 16 years and under will require a parent or legal guardian over the age of 18 years to stay with them in a private room. Please note for bookings of more than 10 people, different policies and additional supplements may apply. Please note that late check out or early check-in is subject to availability. Please request early check-in or expected late check-out at least 3 days prior to arrival at the property, using the contact details found on the booking confirmation email.
Non-Refundable or Group Bookings (e.g. Groovin the Moo, Public Holiday long weekends)
Non-Refundable Bookings are offered during events and busy times of the year
If your booking is non-refundable or part of a Group Booking then these conditions apply to you.CONDITIONS OF BOOKING
We expect our guests to respect the premises and follow a few basic rules & conditions:
1. No Smoking in the building or under any roofline at any time. Smoking is permitted in designated area only
2. Keep the building neat and tidy, especially on departure.
3. Beds and furniture to remain as is and not to be changed unless management is consulted prior to doing so.
4. Guests are responsible for the cost of any breakage or damage to property of Wander Inn Bunbury Backpackers and will be invoiced accordingly.
5. No Running, boisterous behaviour or excessive noise in the building at any time.
6. Food & Drinks to be consumed in kitchen/dinning/outdoor areas only.
7. Consideration to be given to other guests at all times.
8. Checkout by 10am unless alternatively organised with management.
9. No noise after 10pm. Take the party somewhere else! Be quiet if returning to the hostel after 11pm.
10. Alcohol is NOT permitted to be consumed at the hostel between the hours of 10pm - 11am.
11. Food & drink is not permitted in the bedrooms.
12. Any mess that is created by your group will be tidied by your group.
13. Any damages to be reported immediately.
14. Any unruly behaviour may result in the expulsion of one or more members regardless of payments received.
15. Any instructions given by the managers with regard to the hostel will be complied with.
16. Managers are only to be contacted for emergencies, out of hours.
17. By accepting accommodation at Wander Inn Bunbury Backpackers, your group accepts the terms and conditions.
18. Comply with Wander Inn Bunbury Backpackers standard Conditions of Entry policy.
Failure to comply with these rules may result in your group being ejected from the premises with no money refunded.The entire building is a NON SMOKING ZONE. Designated smoking areas are provided.CANCELLATION POLICY
By paying the required amount you are confirming your bookings and no refunds will be given.
Security Deposit Retention
We require a $50 deposit per person, payable on arrival, to be used as "security deposit" for your booking. The credit card or money may be used for the following:
1. Damage to the hostel and its environs or other guest's property by any member/s of your group.
2. Any staff time consumed by inappropriate, unsocial or unreasonable behaviour from any member/s of your group. This includes but is not limited to viewing of CCTV recordings, room cleaning, cleaning required due to smoking, littering, or other soiling in the room, late check-outs & obtaining quotes & organising contractors to complete remedial work. Staff time will be charged at the rate of $40 per hour, timed to the nearest 15 minutes & a minimum time charged of 15 minutes for each occasion.
3. Cancelled bookings from members of your group.
4. Cancelled bookings due to behaviour from your group.
5. Attendance to business premises by the business manager due to unsociable/unacceptable behaviour caused by any of the group will incur a $100 charge per occasion.
6. Each phone call by staff or business owner to the group representative due to unsociable/unacceptable behaviour caused by any of the group will be $25 per occasion.
7. Smoking in room will incur a charge of $100 for each room
8. $15 per room key or towel
9. $2 per missing item from dish pack
10. Check-out time is 10am unless otherwise organised. Late check-outs will be charged at the rate of $40 per hour, timed to the nearest 15 minutes & a minimum time charged of 15 minutes for each occasion.
11. The security deposit will be used at the sole discretion of Wander Inn Bunbury Backpackers.
Group Representative
If you are checking in as a group, we recommend that you nominate a group representative, and they be contactable by mobile phone at all times. Wander Inn Bunbury Backpackers staff will firstly contact the Group Representative about any concerns we may have about activities of any member/s of your group. This is preferable as you may be able to resolve these issues immediately.No Refunds for Ejected Guests
Any group member/s that are requested to leave Wander Inn Bunbury Backpackers because of inappropriate, unsocial or unreasonable behaviour will not receive a refund for any accommodation they have already paid for.Check-in
Reception Opens at 4pm and will close 6pm for checking in. You may request an early or late check-in and we will provide this depending on availability.
If you are arriving in Bunbury before the office opens, we welcome you to come to the Wander Inn Bunbury Backpackers and enjoy the free tea & coffee in the kitchen or relax in the lounge or in the outdoor area. We are only 1 minutes walk from the city centre and the beach if you wish to take a stroll.
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