STANDARD BOOKING PRICE
The standard booking priceincludes the following:
All taxes
Utilities (water, gas andelectricity)
WiFi and Internet TV usage
Towels, bed linen and hairdryerand kitchen utensils (where applicable)
Cleaning before and after yourstay
All apartment amenities andfacilities as mentioned on our website pages and in our correspondence
Important
When you make a reservation ofour Double Rooms, you are booking a room type (not a specific room). Each typeincludes similar rooms of similar size and equipment, however, interior designcan be different.
Reservations via phone or by walkin can only be taken and confirmed by making an advance payment of 30% of thefull rental amount. This can be paid by banktransfer
We will process your bookingwithin 24 hours of receiving your request. Please note, your booking has notbeen made or verified until you receive a confirmation email from CASA BIANK

CANCELLATION
The guest can cancel free ofcharge until 14 days before arrival.
The guest will be charged 50% of the total price if they cancel in the 14 daysbefore arrival.
If the guest doesn’t show up, they will be charged the total price of thereservation.

CARDS ACCEPTED
We accept the following credit cards: American Express, Visa,Euro/Mastercard, Maestro, Red 6000
We do not allow guests to pay online with theirpreferred payment method.

CHILD POLICY
Children below the age of 14 are not allowed.Exceptions can be made but required prior confirmation.
Children ages 15 and older are welcome.
Children rates do not apply

AGE RESTRICTION
All guests must be 21 years or older to confirmguestroom accommodations at CASA BIANK.
A valid photo ID must be presented at the time of check in for age verification.

DAMAGES & LOST PROPERTY
We reserve the right to charge the lead guest forany damages caused through the course of a booking by any member of the bookingparty. This includes breakages, spillages, stains, damage to furniture orfixtures and fittings. Any accidental damages should be reported as soon aspossible in order to minimise damage and associated costs. Should damages befound or missing items after the guests departure, we will take a picture andemail it to the guest for proof. We reserve the right to charge the guests creditcard at market value of the item.

Any lost property, if discovered and found, leftbehind by guests during a stay will be held for a period of 1 month. While wewill make our best efforts to reunite lost property with their owners, weaccept no responsibility in replacing lost items and encourage guests to ensurethey have all their belonging before checking out. We may offer to post lostitems via recorded delivery at the cost of the property owner, otherwisecollection can be arranged.

PARKING
Parking is available for one car per room free of charge. By parking a vehicleat our facility, you are doing so at your own risk.
CASA BIANK does not takeresponsibility or accept liability for damage, accident or loss to your vehicleor personal property.

ROOM CLEANING POLICY
Room refreshes will not be offered during stays. Should you need fresh towelsor linen, please tell a member of staff or Reception.

PARTIES
Parties/events are not allowed
This property will not accommodate hen, stag or similarparties.

SMOKING POLICY
Smoking is not permitted in any of our rooms orindoor spaces

PETS POLICY
Pets are not allowed.

UNFORESEEN CIRCUMSTANCES
Although CASA BIANK will make every effort toadhere to the reservation, on rare occasions it may be necessary to make anadjustment to these arrangements. Should such adjustment be necessary, asubstitute will be offered when and where possible. If any unusual,unforeseeable or extraordinary circumstances beyond our control, including (butnot limited to) war, riots, terrorism, fire, natural disaster, explosion,strikes, lockouts, slowdowns, prolonged shortage of energy supplies, plagues,epidemics and acts of state or governmental action prohibiting or impeding anyparty from performing its respective obligations under the contract (travelrestrictions, quarantines, trade embargoes, closure of airports or seaports andborders) or any other event outside the control of CASA BIANK which affects theholiday arrangements, CASA BIANK cannot accept liability for any resultingloss, damage or expense and any refund will be subject to deduction ofapplicable expenses. In case of force majeure and we need to cancel any roombookings, CAS BIANK has the right to end the legal contract without legalintervention by informing of this in writing. Clients are not entitled to anydamages unless this would be unacceptable according to measures of reason andfairness given the circumstances.

LEGAL INFORMATION
License number: VTR/AL/00071