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Property Information

Casas del XVI is a luxury boutique hotel in Santo Domingo’s Colonial City. A singular concept where the enchanting historic setting combines modern facilities and distinguished hospitality. 


Property Name: Casas del XVI

Street Address: Calle Padre Billini 252

City : Santo Domingo - Distrito Nacional

Postal Code : 10211

Phone: +1 809 688-4061

Email: concierge@casasdelxvi.com

Amenities
  • Concierge
  • Laundry service
  • Lounge
  • Room service
  • Swimming pool
  • Welcome drink
  • 24-hour front desk
  • 24-hour security
  • Access to healthcare professionals
  • Air conditioning
  • Airport shuttle
  • Babysitting / Child services
  • Banquet rooms
  • Beauty services
  • Bottled water
  • Breakfast in the room
  • Breakfast, free
  • Cashless payment accepted
  • CCTV in common areas
  • CCTV outside property
  • Cooking class
  • Daily Housekeeping
  • Designated smoking area
  • Doorman
  • Dry Cleaning
  • Express check-in / check-out
  • Facilities for disabled guests
  • Family rooms
  • Fire extinguishers
  • Food can be delivered for in-room dining
  • Garden
  • Guests can opt out of daily room cleaning
  • Honeymoon / bridal suite
  • Internet
  • Invoices
  • Linens, towels, laundry washed per local authority guidelines
  • Local safety protocols followed
  • Massage
  • Newspapers
  • Non-smoking rooms
  • Private check-in / check-out
  • Property has wheelchair access
  • Room service (24 hours)
  • Safety deposit box
  • Security alarm
  • Shuttle service
  • Smoke alarms
  • Special diet meals (on request)
  • Temperature check for guests and staff
  • Terrace
  • Toilet with grab rails
  • Tour Assistance
  • Tours
  • Towels changed upon request
  • Walking Tours

Check-in/Check-out Policies

This property has the following check-in and check-out times and policies:

Check-In: 15:00

Check-Out: 12:00

Late Check-out Hour: 17:00

Late Check-out Fees: 50%

Late check-out (after 12:00 and before 17:00) may result in a fee.

Property and Cancelation Policies :
Room Only - Flexible. Changes and cancellation allowed up until 96 hours before the check-in date. Cancellations made less than 96 hours prior to check-in will be charged one night's rate. No Shows will be charged with the entire reservation. The reservation/rate is non-transferable and cannot be combined with other promotions.

Room Only - Non-Refundable. This rate is fixed and does not allow cancellation or modifications. The amount paid is not refundable. The reservation/rate is non-transferable and cannot be combined with other promotions. 

Bed and Breakfast - Flexible. Changes and cancellation allowed up until 96 hours before the check-in date. Cancellations made less than 96 hours prior to check-in will be charged one night's rate. No Shows will be charged with the entire reservation. The reservation/rate is non-transferable and cannot be combined with other promotions.

Bed and Breakfast - Non-Refundable. This rate is fixed and does not allow cancellation or modifications. The amount paid is not refundable. The reservation/rate is non-transferable and cannot be combined with other promotions.
Terms and Conditions

General information 

- All reservations require a deposit in order to be confirmed.
- Maximum occupancy of two adults per room. Children 0 - 2 years old are free of charge. Children 2 -12 years old pay a fee. Adult fees apply to guests over 13 years.
- Guests with pets must follow the hotel's pet policies.
- The use of the swimming pools is exclusively for guests.
- Guest visitors must be registered at Reception and present their identification, which will be added to the hotel guest's record. Visitors must remain in the common areas of the hotel.
- For security reasons, the entry of food and drinks that have not been purchased at the hotel is not permitted.
- By law, smoking is prohibited in the internal areas of the hotel.
- Damage, loss or deterioration caused by the guest will be charged to the guest's account/credit card, at the hotel rate, even after Check out has been completed.
- Guests will receive their invoice at the end of the stay. Temporary details of the account and/or consumption can be requested at Reception.
- The hotel has the right to charge the guest's daily rate and/or consumption.

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