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Villa Santa Cruz is a spectacular 15 Room Boutique Beach Resort located right on the Pacific Ocean in Todos Santos, Baja California Sur, Mexico. Situated on 20 acres of secluded beachfront property, here you can escape the bustle of the daily grind and choose to be unscheduled. Wake up to the early light of breathtaking sunrise and feel the sun’s rays warm your skin in the late afternoon. You can watch the sun set into the Pacific, and relish the slow fade from dusk to dark as the moon ascends over the mountains. In other words, be present in the ebb and flow of the day and discover the natural rhythm of Baja.

A Quick History

Although the main Villa appears to be a piece of Old Mexico, construction was not completed until 2006. Villa Santa Cruz opened as a four-room boutique hotel in 2011, where over the years, it has grown to include a total of fifteen rooms, bungalows, suites and now luxury glamping-style tents. Along with its amenities such as a saltwater pool and jacuzzi, a seaside palapa, and, most recently, a beachfront restaurant, The Green Room, the property exudes a peaceful vibe, truly highlighting the beauty of the landscape.Certainly, guests appreciate the slow evolution of the property over the years. This has preserved the exclusive feel and quietness that is at the very heart of our hospitality philosophy. Staying at Villa Santa Cruz offers a guest experience that is unscheduled, unhurried and in close connection with the natural beauty and rhythm of Baja.

Property Contact Information: Paul@villasantacruzbaja.com / Jessica@villasantacruzbaja.com


Property Name: Villa Santa Cruz

Address 1: Camino a las Playitas SN

City : Todos Santos - Baja California Sur

Contact Name: Jessica Canepa

Phone: 760-230-5557 US / 612-143-9230 MX

Email: jessica@villasantacruzbaja.com

Amenities
  • Concierge desk
  • Laundry service
  • Lounge
  • Room service
  • Swimming pool
  • Welcome Drink
  • Oceanfront Palapa
  • Ocean View Roof Terrace
  • Jacuzzi
  • Swim Up Bar at Pool
  • Food & Beverage

Check-In / Check-Out Policies

This property has the following check-in and check-out times and policies.

Check-In: 4:00 PM

Check-Out: 11:00 AM

Property and Cancellation Policies :
  • For standard bookings, if the cancellation is made more than 30 days in advance of check in, a full refund will be given. If it is within 30 days, no refund will be made.  At the time of booking, the amount of 1 night + tax will be charged, with the balance due at check-in.
  • For Room Blocks (wedding and/or group reservations), our normal cancellation policy does not apply. For the minimum 3 nights of the Room Block, if you were to cancel, your deposit would be refunded only when the room is rebooked by someone in the group. For nights booked in addition to the 3 night minimum, if the cancellation is made more than 30 days in advance of check-in, a full refund will be given. If it is within 30 days, no refund will be made.  At the time of booking, 50% of the total amount of the reservation will be charged, with the balance due at check-in.
  • For non-refundable bookings, the reservation cannot be changed or cancelled.  Any change or cancellation will incur a forfeiture of the entire payment. The amount of the total stay will be charged at the time of booking.
  • To cancel a reservation, please request in writing by responding to your confirmation email.

Terms and Conditions


FRONT DESK & CHECK-IN HOURS

  • Check-in time: 4:00 pm / Check-out time: 11:00 am
  • If you will arrive later than 9:30pm, please contact us to arrange for a late arrival.
  • Staff onsite 24 hours.
RESERVATION POLICY
  • We warmly accept children of all ages on property. At least one guest in a reservation must be 21 years of age or older.
  • A valid photo ID and Visa/Mastercard are required upon check-in.
  • Room rates are subject to change and are not guaranteed until booked.
  • All room rates are subject to a 16% IVA tax and 3% Lodging tax, mandatory in Baja California Sur. 
  • All room rates are double occupancy, except for the Double Queen Bungalow Coco and Suite Familia (which both include 4 guests in the rate). For additional guests add $25 USD/night + tax for the first additional person and $15 USD + tax for the second additional person.  We have cribs and extra beds available upon request, subject to availability.
PAYMENT AT CHECK IN / CHECK OUT
  • We accept Visa, Mastercard & Cash. At check-in, we will charge the balance due on accommodations.  If the balance due on accommodations is paid in cash (either USD or Mexican Pesos) we can discount the amount of the balance due by 10%.  
  • At check-out, the final balance will be charged, which includes any food/beverage charge, service or other incidental/add-on charges.  
DIRECTIONS & TRANSPORTATION
  • Directions to the Villa are attached to this email. Please print them out and have them with you - they are your best bet for an easy drive! Please do not rely on WiFi access, navigation or GPS.
  • To arrange for Private Transportation from the airport to the Villa, please reply to your confirmation email.  The cost is $150 USD each way (for 1 - 10 passengers).  
  • If you prefer to rent a car, we recommend mexrentacar.com - use code "villasc" for a 15% discount.
DINING
Room rates includes welcome margaritas, coffee delivered to your room in the morning, and a full breakfast. Lunch and dinner offered daily at the hotel (until 8pm) and at our onsite oceanfront restaurant, The Green Room (open daily, 1 to 9pm). Guests do not have personal access to the kitchen. For more information on meals, check our FAQ page

EXPERIENCES
We can help you book on-site massages, on-site ATV rentals, surfing lessons, a fishing excursion, cooking classes, yoga classes, etc.  Just let us know what you are interested in. 

CHILDREN
We warmly welcome children of all ages on property.  Keep in mind that children are not permitted in the Lounge/Bar area in the evenings beginning at 6pm.  Also, when massages are in process, please no children in the Oceanfront Palapa.

QUIET HOURS
Quiet hours begin at 10pm and end at 8am.

ROOM CLEANING / TURNDOWN SERVICE
During times of Covid-19, in an effort to reduce contact between guests and staff, we only enter your room for housekeeping and/or turndown service upon request (usually via text message or passing by the Front Desk).  We kindly ask that you are out of the room during the service (please plan for a 2 hour window).  Housekeeping services are available from 8am - 8pm.  

Once the world returns to normal, we will resume daily housekeeping and turndown services (unless specifically requested not to enter a guest room).

COVID-19 TESTING & PROTOCOLS: As you may have read in the news, beginning on January 26, 2021, the United States will require all international air passengers to show proof of a negative Covid-19 test within 3 calendar days of travel. Rest assured that we have low cost and easy options for you right here in Todos Santos.  The Antigen testing cost is approximately $60 USD with test results in just one hour, with lower cost options in La Paz, Cabo San Lucas and at the airport. We will gladly schedule an appointment for you to ensure your seamless return home. 

In the week leading up to your arrival at Villa Santa Cruz, we will be in touch with you to share our on-property Covid safety protocols, all helping to make your stay relaxing, restorative and peaceful.

PET POLICY
Please leave your pets at home while you unplug, relax and enjoy the magic of Villa Santa Cruz. We have two cats and a couple mellow dogs who will keep you company while you are on property. 

DAMAGE POLICY
We want you to have a great time when you are here. But, if you cause property damage or there are missing items, it will be charged to your credit card at market value. Pre-existing damages or room issues must be reported to the front desk immediately after registration. 

ALCOHOL POLICY
Outside alcohol is not allowed on property.  All alcoholic beverages to be purchased through the hotel at the Pool bar, Lounge bar or minibars in your guest room.

We so look forward to meeting you!  Saludos!

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