Property Information
Villa Santa Cruz is a spectacular Boutique Beach Resort located right on the Pacific Ocean in Todos Santos, Baja California Sur, Mexico. Situated on 20 acres of secluded beachfront property with just 24 guest rooms, we effortlessly offer an experience that is uncrowded, peaceful and relaxing.
A Quick History
Although the Main Villa appears to be a piece of Old Mexico, construction was not completed until 2006. Villa Santa Cruz opened as a four-room boutique hotel in 2011, where over the years, it has grown to include a total of 24 rooms, bungalows, suites and now luxury Glamping-style Tents and Rooftop Villas. Along with its amenities such as two saltwater pools, jacuzzi, seaside palapa, and, the beachfront restaurant, The Green Room, the property exudes a peaceful vibe, truly highlighting the beauty of the landscape. Certainly, guests appreciate the slow evolution of the property over the years. This has preserved the exclusive feel and quietness that is at the very heart of our hospitality philosophy. Staying at Villa Santa Cruz offers a guest experience that is unscheduled, unhurried and in close connection with the natural beauty and rhythm of Baja.Property Contact Information: azu@villasantacruzbaja.com / jessica@villasantacruzbaja.com
Property Name: Villa Santa Cruz
Street Address: Camino a las Playitas
City : Todos Santos - Baja California Sur
Postal Code : 23300
Contact Name: Jessica Canepa
Phone: +52 612 155 6941
Amenities
- Concierge
- Laundry service
- Lounge
- Room service
- Swimming pool
- Welcome drink
- Air conditioning
- Airport shuttle
- Babysitting / Child services
- Bar
- Beach
- Beachfront
- Breakfast in the room
- Breakfast, free
- Carbon monoxide detector
- Daily Housekeeping
- Family rooms
- Fire extinguishers
- Fireplace
- Food can be delivered for in-room dining
- Garden
- Guest parking
- Guests can opt out of daily room cleaning
- Hot Tub
- Internet
- Massage
- Non-smoking rooms
- Outdoor furniture
- Pool / Beach towels
- Restaurant
- Single-use plastics removed
- Smoke alarms
- Sun deck
- Taxi service
- Terrace
- Yoga
Check-in/Check-out Policies
This property has the following check-in and check-out times and policies:
Check-In: 4:00 PM
Check-Out: 11:00 AM
Property and Cancelation Policies :
- For summer bookings (stays from May 1 - September 30), if the cancellation is made more than 14 days in advance of check in, a full refund will be given. If it is within 14 days, no refund will be made, but the deposit can be applied to a rescheduled stay up to three months after the original date of check in. At the time of booking, the amount of 1 night + tax will be charged, with the balance due at check-in.
- For standard bookings, if the cancellation is made more than 30 days in advance of check in, a full refund will be given. If it is within 30 days, no refund will be made, but the deposit can be applied to a rescheduled stay up to three months after the original date of check in. At the time of booking, the amount of 1 night + tax will be charged, with the balance due at check-in.
- Last Minute Bookings will be charged in full at the time the reservation is made and are non-refundable.
- For Room Blocks (wedding and/or group reservations), our normal cancellation policy does not apply. For the minimum 3 nights of the Room Block, if you were to cancel, your deposit would be refunded only when/if the room is rebooked by someone in the group, otherwise no refund will be made. For nights booked in addition to the 3 night minimum, if the cancellation is made more than 30 days in advance of check-in, a full refund will be given. If it is within 30 days, no refund will be made. At the time of booking, 50% of the total amount of the reservation will be charged, with the balance due at check-in.
- To cancel a reservation, please request in writing by responding to your confirmation email.
Terms and Conditions
FRONT DESK & CHECK-IN HOURS
- Check-in time: 4:00 pm / Check-out time: 11:00 am
- If you will arrive later than 9:30pm, please contact us to arrange for a late arrival.
- Staff onsite 24 hours.
- We warmly accept children of all ages on property. At least one guest in a reservation must be 21 years of age or older.
- A valid photo ID and Visa/Mastercard/American Express are required upon check-in.
- Room rates are subject to change and are not guaranteed until booked.
- All room rates are subject to a 16% IVA tax and 4% Lodging tax, mandatory in Baja California Sur. Room Rates are also subject to a 10% Facilities & Service Fee (includes gratuity for staff).
- All room rates are double occupancy, except for the Double Queen Bungalow Coco, Suite Familia, Rooftop Villa Two Bedroom and Rooftop Villa Two Queens (which all include 4 guests in the rate). For additional guests add $75 USD/night + taxes & fees when an additional bed is added to the room; add $50 USD/night + taxes & fees when a sofa/daybed is converted to a bed. We have cribs and extra beds available upon request, subject to availability.
- We accept Visa, Mastercard, American Express, Discover & Cash. At check-in, we will charge the balance due on accommodations. If the balance due on accommodations is paid in cash (USD or Mexican Pesos only) we can discount the amount of the balance due by 10% (restrictions with Last Minute Bookings).
- At check-out, the final balance will be charged, which includes any food/beverage charge, service or other incidental/add-on charges.
- No refund for early departure.
- The Front Gate code is 0404#.
- Directions to the hotel are attached to this email. Please print them out and have them with you - they are your best bet for an easy drive! Please do not rely on WiFi access, Navigation or Apps.
- To arrange for Private Transportation from the airport to the Villa, please reply to your confirmation email. The cost is $225 USD + tax each way (for 1 - 10 passengers).
- We offer one complimentary shuttle to the town of Todos Santos daily, departing the hotel at 11am and returning at 3pm. RSVP is required by 9am on the day of the service.
Room rates includes welcome margaritas, coffee delivered to your room in the morning, and a full breakfast. Lunch and dinner offered daily at the hotel (until 9pm) and at our onsite oceanfront restaurant, The Green Room (open daily, 1 to 9pm). Guests do not have personal access to the kitchen. For more information on meals, check our FAQ page.
EXPERIENCES
We can help you book on-site massages, mezcal tastings, surfing lessons, a fishing excursion, cooking classes, yoga classes, etc. Just let us know what you are interested in.
CHILDREN
QUIET HOURS
Quiet hours begin at 10pm and end at 8am.
MAIN VILLA ROOMS (Agave, Ballena, Granada & Laguna)
Rooms located in the Main Villa are all on the second floor, above the Kitchen. Our staff does their very best to keep noise to a minimum, but you will hear (and smell) the hustle and bustle of goings on below. For a quieter experience, please consider upgrading to our Suites & Bungalows.
ROOM CLEANING / TURNDOWN SERVICE
Housekeeping and/or turndown service provided daily. Please inform the Front Desk upon check in if you'd like these services or place your door sign when you exit your room. We kindly ask that you are out of the room during the service. If you prefer to opt out of either service, please let us know. Housekeeping is available from 8am - 8pm.
NON-GUESTS ON PROPERTY
Only registered guests of Villa Santa Cruz can use the swimming pool. Those who are not staying at Villa Santa Cruz are not permitted to use the swimming pool, but can enjoy drinks or meals in the Lounge.
PET POLICY
We strongly prefer that you leave your pets at home while you unplug, relax and enjoy the magic of Villa Santa Cruz. We have a cat and a couple house dogs who will keep you company while you are on property. If you will be traveling with a pet, please inform the Front Desk and we will share our pet policy and costs with you.
DAMAGE POLICY
We want you to have a great time when you are here. But, if you cause property damage or there are missing items, it will be charged to your credit card at market value. Pre-existing damages or room issues must be reported to the front desk immediately after registration.
ALCOHOL POLICY
Outside alcohol is not allowed on property. All alcoholic beverages to be purchased through the hotel at the Pool bar, Lounge bar or minibars in your guest room.
PHOTOGRAPHER POLICY
Please contact the Front Desk for more information regarding outside professional photographers on property.
We so look forward to meeting you! Saludos!
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