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Property Information

At The Palms Montañita, we believe that travel should be accessible to everyone. We started as an English school, and have since grown to become one of the most popular accommodations in town. Our mission is to provide a safe, comfortable, and affordable stay for all of our guests. The Palms has all the necessary facilities to make your stay as comfortable as possible. We have a fully equipped kitchen, free Wi-Fi, aqua, and a common area where you can meet fellow travelers. Our rooms are also designed to provide you with the privacy you need after a long day of exploring. Plus, unwind and enjoy a refreshing swim in our wonderful pool, adding to the charm of your stay! Located outside the heart of downtown, The Palms Montañita is within walking distance of all the major attractions in the city. Whether you want to explore the local markets, try some delicious street food, or visit historical landmarks, everything is just a walk away from our hostel.


Property Name: The Palms Montañita

Street Address: El Tigrillo, 241702

City : Montañita - Guayas

Postal Code : 241702

Contact Name: Mike

Phone: + 5930986633981

Email: thepalmsmontanita@gmail.com

Amenities
  • Swimming pool
  • Air conditioning
  • Bar
  • Express check-in / check-out
  • Garden
  • Guest parking
  • Internet
  • Non-smoking rooms

Check-in/Check-out Policies

This property has the following check-in and check-out times and policies:

Check-In: 3:00 PM

Check-Out: 11:00 AM

Late Check-out Hour: 12:00 PM

Late Check-out Fees: $10.00

Late check-out (after 11:00 AM and before 12:00 PM) may result in a fee.

Property and Cancelation Policies :

Full Charge - Full Deposit - If canceled within 3 days of arrival

Terms and Conditions


Terms and Conditions: The Palms Montañita

Welcome to The Palms Montañita. By booking a stay or utilizing our services, you agree to abide by the following terms and conditions. Please read them carefully:

1. Reservation and Check-In:
  • All reservations are subject to availability and confirmation.
  • Check-in time is 3:00 PM. Early check-ins are subject to availability.
  • We will not receive check ins after 11 PM without prior approval. 
  • Our reception is staffed from 8 AM - 11 PM most days. 
2. Payment and Cancellation:
  • Full payment is required at the time of booking.
  • Cancellations made 3 days before the check-in date will receive a full refund for short-term stays. For stays over 15 days, Cancellation made 7 days before the check-in date will receive a full refund. 
3. Guest Responsibilities:
  • Guests are responsible for any damages caused during their stay.
  • Guests are expected to follow hostel rules and guidelines.
4. Smoking and Substance Use:
  • Smoking is only allowed in designated smoking areas.
  • The use of illegal substances is strictly prohibited.
5. Quiet Hours:
  • Quiet hours are observed from 10 pm to 6 am.
  • Guests are expected to be considerate of others during these hours.
6. Security and Belongings:
  • The Palms Montañita is not responsible for any loss or damage to guests' belongings.
  • The Palms Montanita is not responsible for any injuries occurred during stay. 
7. Guest Conduct:
  • Disruptive or disrespectful behavior towards staff or fellow guests is not tolerated.
  • Guests are expected to adhere to a standard of behavior in line with the hostel's values.
8. Overnight Guests:
  • All guests must be approved before arrival.
  • No overnight guests are allowed.
9. Environmental Sustainability:
  • Guests are encouraged to participate in our environmental sustainability initiatives.
  • Responsible use of resources and waste reduction is appreciated.
10. Check-Out:
  • Check-out time is 11:00 AM.
  • Late check-outs are subject to availability and may incur additional charges.
11. Prohibited Acts:
  • The following acts are strictly prohibited on the premises of The Palms Montañita:
    • Theft or vandalism of property.
    • Physical or verbal harassment of staff or guests.
    • Unauthorized access to restricted areas.
    • Possession or use of illegal substances.
    • Disregard for fire safety regulations.
12. Parking Liability:
  • The Palms Montañita may provide parking facilities for guests' convenience.
  • The hostel is not liable for any theft, damage, or loss to vehicles or their contents while parked on the premises.
  • Parking is not guaranteed and first come, first serve.
13. Amendments to Terms and Conditions:
  • The Palms Montañita reserves the right to amend these terms and conditions.
  • Guests will be notified of any changes, and continued use of our services implies acceptance of the updated terms.
14. -Pool Hours
The pool closes at midnight and opens again at 6 AM. Please respect these hours to ensure a peaceful environment for all guests.

By booking a stay at The Palms Montañita, you acknowledge and agree to these terms and conditions. Failure to comply with these terms may result in appropriate action, including eviction from the premises. We
appreciate your cooperation and hope you enjoy your stay with us.

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