Stay Classy Hostel – Terms of Service

Check-In Requirements

• Be at least 18 years old
  
  
• Present a valid government-issued photo ID (must not be a San Diego County resident)
  
  
• Provide a valid credit card in their name
  
  
• Ensure the name on the reservation matches the ID
  
  
• Pay in full prior to check-in
  
  

Check-In & Check-Out Times

• Check-in starts at 4:00 PM on the arrival date and is available 24 hours a day
  
  
• Check-out is at 11:00 AM
  
  

Payment Policy

• Cash is not accepted
  
  
• Accepted payment methods: Visa, Mastercard, American Express, and Discover
  
  

Room Rates & Taxes

• Rates are posted on our website and may change without notice
  
  
• All rates are subject to a 13.75% Transient Occupancy Tax (TOT)
  
  

Cancellation Policy

• Cancellations must be made at least 24 hours before the arrival date
  
  
• No-shows will be charged the rate of the first night of the reservation
  
  
• Group bookings (5 or more beds) require 7 days’ cancellation notice
  
  
• Late cancellations or no-shows will result in the applicable charge
  
  

Early Departure Refund Policy

• If you choose to leave before your scheduled check-out date, you may receive a partial refund for unused nights, provided you notify the front desk at least 24 hours in advance.
  
  
• Refunds are subject to management approval and may exclude promotional or discounted rates.
  
  
• Exceptions may be made only at management’s discretion.

Length of Stay

• Maximum stay is 14 consecutive nights
  
  
• Guests must leave the property for at least 24 hours before rebooking
  
  
• Management may deny or modify extended stay reservations
  
  

Guest Conduct & Zero-Tolerance Policy

• Quiet hours:
  
  
• Dorm Rooms: 10:00 PM – 8:00 AM
  
  
• Common Areas: 12:00 AM – 8:00 AM
  
  
• Guests must respect others, staff, and hostel property at all times
  
  

Shared Room Etiquette / Dorm Conduct

• Use headphones for music, videos, or phone calls
  
  
• No smoking, vaping, or eating in dorm rooms
  
  
• Keep personal belongings tidy and stored properly
  
  
• Avoid loud conversations or disruptive behavior
  
  
• Turn off lights or use personal lights when others are sleeping
  
  
• Do not use dorm rooms for phone or video calls during quiet hours
  
  

Visitors & Outside Guests

• All visitors must sign in at the front desk
  
  
• No visitors are allowed during quiet hours
  
  
• Visitors are only allowed in common areas and must be accompanied by a registered guest
  
  
• The reservation holder is responsible and liable for any actions or damages caused by their visitors
  
  
• Attempting to sneak in guests will result in immediate removal, a ban, and no refund
  
  

Pets & Service Animals

• Pets are not allowed
  
  
• Service animals are welcome in accordance with the Americans with Disabilities Act (ADA). We may ask the two legally permitted questions:
  
  
1. Is this a service animal required due to a disability?
   
   
2. What work or task has the animal been trained to perform?
   
   
• Please notify us in advance so we can assign an ADA pod with additional space
  
  
• Misrepresenting a pet as a service animal may result in removal, a ban, no refund, and a $250 cleaning fee
  
  

Wi-Fi & Technology Use Policy

• Complimentary Wi-Fi is provided for general guest use
  
  
• Guests are prohibited from using the network for:
  
  
• Illegal downloads or file sharing
  
  
• Streaming pirated content
  
  
• Malicious activity or attempts to access unauthorized networks
  
  
• Abuse or disruption of the network may result in access restrictions or disciplinary action
  
  

Smoking Policy & Fee

• Smoking or vaping is not permitted anywhere inside the property
  
  
• Violations will result in a $250 cleaning fee and immediate removal without refund
  
  

Cleaning & Damages

• Excessive mess (e.g., bodily fluids, food waste, trash accumulation) will incur a $250 cleaning fee
  
  
• Guests are responsible for any damage caused by themselves or their visitors
  
  
• Theft incidents should be dealt with through local law enforcement
  
  
• The hostel is not liable for lost, stolen, or damaged personal belongings
  
  

Lost & Found

• Lost items will be held for 14 days
  
  
• Unclaimed items may be donated or discarded
  
  
• Perishable items will be discarded immediately
  
  

Force Majeure

• Natural disasters
  
  
• Pandemics
  
  
• Government regulations
  
  
• Utility outages
  
  
• Acts of God
  
  

Right to Refuse Service

• Failure to provide valid ID or payment
  
  
• Violation of hostel rules or policies
  
  
• Disruptive, unsafe, or illegal conduct
  
  

Digital Communication Consent

Video Surveillance

Tenancy Disclaimer

Liability Disclaimer

• Stay Classy Hostel is not liable for personal loss, injury, or damage
  
  
• Guests agree to indemnify and hold harmless the hostel, its staff, and affiliates from any claims
  
  
• We recommend guests obtain travel insurance for personal protection
  
  

Dispute Resolution

• Any dispute will be resolved by binding arbitration in accordance with California law
  
  
• Arbitration will take place in San Diego County
  
  
• This clause does not limit your right to bring a claim in small claims court
  
  

Changes to Terms