We are a luxury Lodge on the banks of the Cravo Sur river in the department of Casanare, in the Eastern Plains of Colombia surrounded by amazing wildlife and nature.
Property Name: Savanna Orinoquia Lodge
Street Address: Unnamed Road, Orocué
Apt, suite, floor etc. : Vereda la Venturosa, Municipio de Orocué, Finca Paraguay
City : Orocue - Casanare
This property has the following check-in and check-out times and policies:
Check-In: 3:00 PM
Check-Out: 11:00 AM
Property and Cancelation Policies :
Terms and Conditions
TERMS AND CONDITIONS
HOTEL POLICIES RIGHTS AND OBLIGATIONS OF THE HOTEL. A) THE Hotel will provide the GUEST with the leasing service of a room and its accessories, by paying the fees and prices in force at the time the service is provided according to the different plans. The rate and plan are those that appear on the hotel registration card.The provision of these services will be subject to availability and schedules, shifts or physical stocks of inputs, goods, facilities or spaces necessary for it. THE HOTEL may, at any time, order the room change and the GUEST must accept it. B) THE HOTEL, has the right to withhold and pledge the luggage and property owned by the GUEST, rights that will become effective due to the breach of obligations by the GUEST. In this case, the HOTEL may retain the aforementioned luggage and goods as a pledge for a period of (30) days, counted from the date of non-compliance, after which, the HOTEL may freely dispose of the pledged objects and their proceeds. cover pending obligations including interest plus(20%) for costs and expenses. The surplus, if any, will be made available to the GUEST and in the event of a deficit, the creditor's actions are protected.C) If the HOTEL is unable to comply with a reservation accepted in writing, as long as there is prepayment or it is forced to terminate the lodging in advance for a specific period, it must obtain accommodation for the GUEST in an other similar establishment, If the rate of the substitute hotel is lower, the HOTEL will refund the difference to the GUEST and if it is higher, it will be assumed by the HOTEL. The decision will always be made by the HOTEL, but try to ensure that as far as possible there is no difference in rates. D) For security reasons, the balconies of the rooms and windows are closed to protect the integrity of the guests. If you require this service, request the consent and responsibility form at reception. E) The HOTEL DOES NOT allow the entry of pets for the same well-being of the same. We are located in an environment with wildlife that can threaten the safety of wildlife and guests.
RIGHTS AND OBLIGATIONS OF THE GUEST. A) THE GUEST declares to know the rate. Canons and prices of the HOTEL and admits that these are modified without prior notice. B)THE GUEST undertakes to pay its cash value in cash, at the time of rendering the respective service and in any case at the time of the cessation of theGUEST's stay at the HOTEL. The hotel day includes the period of 24 hours of permanence of the guest, from the initiation that the HOTEL sets. The partial use of the hotel day causes the payment of the full rate. C) THE GUEST will be responsible even for slight fault of his obligations and those of his companions. Any unregistered person who makes use of the accommodation exclusively reserved for the GUEST must register and pay a surcharge of 100% on the current fee. D) THE GUEST must observe a decent conduct and dress appropriately. THE HOTEL will refrain from providing its services, when the behavior or clothing of the GUEST is not appropriate. E) THE GUEST admits that the practice of sports, physical exercises, driving ships or vehicles, use of instruments or tools and, in general, any activity that implies a risk, implies that the GUEST has the skills and knowledge that allows him to assume said risks, as well as the responsibility in the event that he suffers any damage or injury from which he expressly exempts the HOTEL. F) The GUEST undertakes to use the furniture, and, in general, the HOTEL facilities in an appropriate manner, keeping them in the state in which they are found and, therefore, will respond for any damage or loss of the elements and goods of the HOTEL even for slight guilt. In the event of total or partial loss or damage to the HOTEL's assets due to causes attributable to the GUEST or his dependents, the latter will recognize the price set by the HOTEL, plus 50% as a penalty or fine. G) TheGUEST acknowledges the authority of the HOTEL Manager, in case of controversy or conflict, as well as the right of inspection and surveillance that HOTEL officials have to guarantee the proper use of the housing and common use units.This right will be exercised in a reasonable manner and includes the power to enter or search the room when, in the opinion of the HOTEL Manager, it is necessary. The GUEST in turn is obliged to observe the schedules and rules set by the HOTEL for the provision of its services and facilitate access to its employees for routine work in the room.
TERMINATION OF THE CONTRACT. The accommodation contract ends: A) Due to the expiration of the agreed fixed term; B) For breach of any of the obligations of the parties.Failure of the GUEST does not exonerate him from paying the full fee for the agreed period: C) When the contract is entered into on a day-to-day basis or when the term of the guest's stay at the HOTEL is not expressly stated on the hotel registration card, the The contract will be terminated at the expiration of the hotel day set according to the contract, which corresponds to check in at 3:00 p.m. and check out at 1:00 p.m., subject to availability; D) When the contract is for a fixed term, it will end when it expires, in which case theHOTEL may dispose of the room. In case of early termination, THE GUEST must pay the rate corresponding to the entire term, unless there is a reasonable cause that, in the HOTEL's opinion, warrants early termination of the contract, such as domestic calamity, illness of the GUEST or the group at his charge, air quota problems, etc. DISAGREEMENT OF TERMINATION. If there is a disagreement between the GUEST and the HOTEL regarding the termination of the contract, THE HOTEL, in addition to suspending the service, will take all the necessary measures so that the GUEST can dispose of their luggage and personal belongings or will transfer them to a safe and adequate deposit. without responsibility of the HOTEL. PROOF OF CONTRACT. The lodging contract is approved by means of the hotel card issued by THE HOTEL, accepted by the GUEST's signature, which certifies that he adheres to the stipulations contained herein. THE GUEST expressly accepts that the liquids um of money that appears on the invoice, will provide executive merit.INSURANCE. To respond to risks that affect both the person and the property of the GUEST, THE HOTEL includes an insurance policy at no additional cost. In any case, when an accident occurs, the responsibility of the HOTEL is limited to the insurance coverage. If the GUEST refrains from taking this insurance, he assumes all the risks covered by the policy and in the event of an accident, he waives any claim regarding the HOTEL. RESPONSIBILITY FOR LOSS.- If the HOTEL does not deliver the objects that the GUEST wishes to be kept in custody, theHOTEL is exonerated from all responsibility in case of loss, therefore, valuables such as jewelry, cameras, money, equipment or utensils that remain in the room or service areas other than those that the HOTEL has for deposit, will be under the sole risk of the GUEST, since in this case the HOTEL does not assume any responsibility in case of loss or deterioration. THE GUEST authorizes the HOTEL to fill in the blank spaces on the hotel registration card.