Tropical Suites at Sunglow Resort

4. GUEST EXPECTATIONS: Guests will beexpected to leave the unit in the general condition if was found. Additionalcleaning fees may be charged (or taken from damage deposit) if:

• All dishes that are dirty are not placed indishwasher
• All furnishings are not placed in originalpositions
• All trash is not emptied and trash bags areplaced in trash chute(located near ’07 units on all floors except 1st.1st floor units must dispose of trash in dumpster located to the left of exterior door from elevators)
• Keys are not returned to the front desk or dropbox (if previously arranged)

       Regular check-inhours are from 3:00 pm – 5:00 pm (Mon-Sat) and 3:00 pm (Sun). Before that timeluggage may be held at the front desk. 
       Late check in For guests whodo not arrive during normal check in hours, keys and general resort informationwill be automatically placed in green Lock Box to the left of the front doors.This is a combination lock (Given with at Confirmation)
      Keys will include a building entry and exit key and a unitkey. Please remember to always have keys for any reason as doors to buildinglock automatically. There is a $75 charge for accidental lock outs(a third party is used to handle this situation.) 
-Check-out
      Check out timeis 11:00 am daily. Keys are to be returned to the concierge desk. Guestsleaving before concierge desk opens are welcome to place keys in drop box atdesk. 
       All guests willbe charged $25.00 per hour for late check out unless prior approval has beenacquired. Guests will be asked to leave on time so that the unit may beprepared for following guests.  
-Remember tocheck under beds, in drawers, and closets for personal items.
-Parking:
       Guests willreceive one parking pass per reservation which will allow one car to use spacesdirectly adjacent to resort building.  Additionalparking passes can be retrieved from concierge desk. Additional parking passesare for the Over Flow Lot across the street from main building only. 
        Public parkingis available at first come-first serve basis. Sunglow guests must not park inPier parking.
-House parties, large groups,campers, trailers and motorhomes will not be permitted. 
-Noise:Inorder to ensure your comfort and that of your neighbors, televisions, radios,video games, and all other devices must be turned to a reasonable volumebetween the hours of 10 pm and 8 am. Sound emitting equipment should not beplaced against walls common to other units. Allother unnecessary noises such as shouting, loud conversations on balconies andin common areas should be avoided. Pleasedo not permit children to run in the hallways or common areas. Fireworksof any kind are prohibited at Sunglow Resort.  
-Housekeeping:The unit will bethoroughly cleaned before check-in. If guests are not satisfied, contact theCondo Care Services (CCS) immediately. 
        In case of emergency, or should you need anything during yourstay, contact:Condo Care Services (CCS)- (386)235-8452 
        If anything isfound to be unsatisfactory within the unit upon check in or over the course of guests’stay (stains on sheets, loose faucets, anything broken, etc.) please alertreservation host and Condo Care Services immediately. Be sure to document problemwith photos.  
         Issues thatpersist after departure that reservation host and CCS are not aware of willbe charged as Damage to the unit. (This includes condition of AC in unit) 
         If guests arrivelate, please notify CCS the following morning. If guests do not make contacthosts will assume guests found unit in acceptable condition. During guests’ stay there will not be any housekeepingservices.  
-Linens:An initialsupply of linens (bath towels and sheets) will be provided. Beds will be made priorto check-in and sheets will be provided for pull out sofa. Pack and Play pensand cribs are available for rent for a low weekly fee (Inquire with Reservationhost or CCS for more information) 
          Tropical Suites beach towels may be provided but are not forguests to keep. Missing towels will be charged to guests as damage.
          Additionaltowels, blankets and sheets are available to be “checked out” from Conciergedesk with permission from Reservation host or CCS. Items not recovered fromroom will be considered stolen and will be charged as damage.  
-Laundryfacilities are located on floors 2, 4, and 7 for those wishing to wash duringtheir stay. Quarters can be exchanged at the concierge desk. Soap must beprovided by guests. 
-Pool, Patios, balconies:
         The swimmingpool is open to guests until 10:00 pm. There is no lifeguard on duty at anytime.  
         Guests assumeall liability for use of the pool.
         Grills on patio/pool area are onlyacceptable grill. No personal grills are permitted in units or on unitbalconies/porches. 
         Please respectother guests and pool/spa area. Guests found to not be doing so will asked toleave pool area and may be asked to leave resort completely depending onseverity.  
          Pool floats thattake up extreme amounts of pool space are not permitted. Guests who persist inuse will be dismissed and banned from pool area and may be asked to leaveresort completely depending on severity. 
          Do not savechairs or tables by placing towels on pool furniture. Items will be removed bystaff and brought to concierge desk for pick up.
          Do not hang towels or clothingon railings of balconies or patio areas as this can cause damage to thebuilding.  
          Children under12 must have proper supervision and infants must wear swim diapers. Childrenmust be supervised at all times on balconies and not be allowed to climbrailings.  
           Do not removechairs or tables from pool/patio area, balconies or between units.