Tulum is known for its stunning white-sand beaches and crystal-clear waters of the Caribbean Sea. The beaches of Tulum provide an idyllic setting to relax, sunbathe, and enjoy breathtaking ocean views. Tulum has also developed a reputation for its bohemian and laid-back nightlife. From beach bars to cultural events, the nightlife offers a unique blend of music, art, and entertainment. As for the hotel, it accommodates a total of 46 people and is divided into 2 floors with 22 rooms. This space is pet-friendly.
Regarding the rooms:
→ Cosy Pool Access Room: The room area is 16m² and is equipped with 1 Queen-Size bed, located on the ground floor Edif A.
→ Garden King Room: These rooms have an area of 18m² and are furnished with 1 King-Size bed, located on the ground floor Edif. B.
→ Double Queen Room with Balcony: This type of room has an area of 20m² and is equipped with 2 Queen-Size beds, located on the first and second floors Edif. A.
→ XL King Room with Balcony: These rooms have an area of 22m² and are furnished with 1 King-size bed, located on the second floor Edif. A.
→ King Room with Private Terrace with Outdoor Bathtub: These rooms belong to the type that enjoys an area of 18m², equipped with 1 King-size bed. Regarding their location, these rooms are on the ground floor and first floor Edif.
→ XXL King Room with Outdoor Bathtub: The rooms with a larger area are of this type, covering 30m², equipped with 1 King-size bed, located on the first and second floors Edif.
→ King Room with Balcony: This type of room has an area of 18m² and features 1 King-size bed, located on the first floor Edif. B.As for the general, shared amenities:
- The hotel provides you with the complimentary use of bicycles to explore the modernity of this Mexican paradise. (Service is subject to availability).
- A beautiful garden.
- Lobby.
- 2 swimming pools.* *The hotel does not have parking. **Hotel Turquoise has a magnificent location, surrounded by various local businesses such as bars, restaurants, and a clothing boutique.
Property Name: Hotel Turquoise Tulum - mYYcasa
Street Address: Calle 10 sur M 724 l13 SN entre 5 y 7 sur Col. La Veleta Tulum Quintana Roo
Apt, suite, floor etc. : Turquoise Tulum Hotel
City : Tulum, Quintara Roo - Quintana Roo
Postal Code : 77760
Phone: 984 249 2726
Check-in/Check-out Policies
This property has the following check-in and check-out times and policies:
Check-In: 3:00 PM
Check-Out: 11:00 AM
Late Check-out Hour: 3:00 PM
Late Check-out Fees: $600.00
Late check-out (after 11:00 AM and before 3:00 PM) may result in a fee.
Property and Cancelation Policies :
Full Charge - Full Stay - If canceled within 0 days of arrival
No Charge - If canceled within 2 days of arrival
Terms and Conditions
It is the guest's responsibility to read the HOTEL'S INTERNAL REGULATIONS, as everyone without exception will be subject to this regulation, which is considered a contract of adhesion and must be respected as such.Only the person or persons who have checked in and signed the registration card are considered hotel guests.Visits to the rooms are not allowed.The hotel day starts at 3:00 pm and ends at 11:00 am the next day. After this time, it will be assumed that the guest will stay one more night and the corresponding charge will be applied.The guest is responsible for the room key(s) from the moment of delivery. If the key is lost, the guest must pay a replacement fee of $45 USD per key.The hotel does not have private parking; therefore, it is not responsible for partial damage or total theft of vehicles or objects left inside.The hotel is not responsible for inconveniences caused by external service providers to the guest (laundry, dry cleaning, tour agencies, and taxis, etc.).If the Housekeeper reports sheets, towels, blankets, or any other item in the room stained with ink, shoe paint, hair dye, or any other substance that is difficult to wash, an extra charge will be applied to the guest for laundry or replacement of the item, depending on the damage caused.Hotel Internal RegulationsIt is the guest's obligation to keep their conversations at a moderate volume and ensure that their children do not disturb the rest of others. Likewise, they commit to cover the cost of repairing or replacing any object, furniture, or material property of the hotel that has been damaged, whether intentionally or unintentionally, in part or in full.The hotel is NOT RESPONSIBLE FOR ITEMS LEFT in public areas of the establishment or for items left in the rooms after check-out.The guest commits to return any item belonging to the hotel that has been loaned to them in the condition it was given to them. Otherwise, they will have to cover the cost of repair or, in some cases, total or partial loss. The amount is at the discretion of the hotel.Objects or valuables left behind by a guest in the room and entrusted to the reception will be held by the hotel administration for a period of 20 days. After this period and in the absence of any claim, they will be disposed of.The Management disclaims all responsibility for the loss of jewelry, money, documents, or other valuables of any kind kept in the rooms, as there is a safety deposit box for their custody.Guests who exhibit aggressive, threatening, or disrespectful behavior in any way, whether to staff or other guests, must leave the hotel immediately and will be reported to the competent authority. The hotel reserves the right to admission.Smoking is prohibited inside and outside the rooms, dining area, lobby, and hallways (Law No. 25357). Failure to comply with this rule will result in an additional charge for laundry and dry cleaning of curtains, blankets, comforters, etc., amounting to USD 200.00.Customers are not allowed to have any type of animals in the room, except for those that assist disabled individuals.The entry of kitchen utensils (plates, cups, forks, spoons, etc.) into the rooms is prohibited; these are for kitchen use only
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