We're 53km south of downtown Jasper literally in the heart of Jasper National Park along the world-famous Icefields Parkway. It's a fantastic location! It's the biggest reason most guests pick us, but it's the services we provide that no one else does, and the spectacular dining that has won us TripAdvisor's Certificate of Excellence 2012 - 2019.
We hope you will join us here in paradise. We are usually 85% full for the summer by April but directly on our website or by phoning us only you have FULL access to all of our rooms, and also the best rates. Please reach out if you have any questions. We answer our own phones, emails and Facebook messages. Take advantage of our 72 hour cancellation policy and book early!
1-888-828-5777 / email@example.com, or reach out to us on social media @SunwaptaFalls.
Property Name: Sunwapta Falls Rocky Mountain Lodge
Address 1: 53km South of Downtown Jasper
Address 2 : Highway 93
City : Jasper - Alberta
Postal Code : T0E1E0
Contact Name: Front Desk
- Baggage storage
- Concierge desk
- Fax services
- Gift shop
- Safe deposit boxes at front desk
- Waterfalls Nearby
- Pristine Wilderness
- Free Vacation Planning
- Local Ticket Sales
Check-In / Check-Out Policies
This property has the following check-in and check-out times and policies.
Check-In: 4:00 PM
Check-Out: 11:00 AM
Property and Cancellation Policies :
You must be 18 years old or older to rent a room at Sunwapta. We also mandate that all guests conduct a self-assessment for COVID-19 symptoms 24 hours prior to arrival. You can find the Alberta Health services self-assessment tool here: https://myhealth.alberta.ca/Journey/COVID-19/Pages/Assessment.aspx.
If you are exhibiting any symptoms please save lives, stay at home, self isolate. We also take temperature checks at check in and reserve the right to refuse service to any person deemed to be exhibiting COVID-19 symptoms.
If you fail to cancel 72 hours in advance, we will keep the deposit. For multiple night bookings, we will keep the deposit and automatically cancel all remaining nights of your reservation. If you need to cancel due to COVID-19 symptoms we will waive the 72hr cancellation policy and issue you a full refund.
Thank you for doing your part to keep all people healthy and safe.
Terms and Conditions
Prices and Taxes: All prices are pre-tax. We have 2 fees and 2 taxes at Sunwapta. These come to a total of 13.2% on accommodation. When you're here, our restaurant and gift store prices are pre-tax. The total tax in the restaurant and gift store is 7.1%. Gratuities are optional and at your discretion.
Payment Terms: We automatically charge the first night at the time of booking. If you are only staying one night, you have already paid! If you are staying multiple nights, we will take the remaining amount due for accommodation at the time of check in. If for any reason you want to shorten your stay, please talk to a manager so we can attempt to resell the room and provide you with a refund for unused dates.
Traveling with Minors: The minimum age to stay in a room without adult supervision at Sunwapta is 20 years of age. If you are traveling with minors (under 18 years of age), you must have at least one adult staying in the same room.
Parking: Parking is free!
Dispute Resolution/Problems: Our mission statement is to provide the best experiences that we can. If you have any issue whatsoever prior to arrival please contact us directly via phone or email. Email allows a written history, so we always advise this form of communication if you have issues with your booking. Once you arrive we are 110% committed to you and the people you are traveling with. There is no problem that we won't solve. Please come to the front desk to speak with us right away. Our Commitment To You: If for any reason AT CHECK IN, you are unhappy with the property, rooms, amenities or any other aspect of your experience, we will refund your charges and help you find a place more suitable to your needs and desires!
Use of Personal Information: By using our online booking engine, or communicating with us digitally by email, online messaging interface, text message, online chat or social media, you are explicitly allowing direct digital communication in all the named formats as well as phone calls from Sunwapta Falls Resort LTD. Sunwapta Falls Resort LTD operating as Sunwapta Falls Rocky Mountain Lodge is family owned and operated business. We are here to help our customers connect with nature and create incredible experiences to last a life time! We will NEVER use your information except to communicate directly with you about your stay, your experience or other services we can provide to you before, during or after your stay. If you wish, you can follow us on Facebook for specials and events. We will never sell or share your information with ANY company outside of Sunwapta Falls Resort LTD except for non-personal non-identifying information used to help government agencies understand trends and statistics in tourism.