i.  The booking is only for the number of people specified in the booking summary. Both CHILDREN and ADULTS  must be registered on the booking summary. Babies 1 and 2 years can stay with no extra charge (breakfast not included). Extra guests including babies are not allowed without prior approval from Mana management. To request additional guests after making the booking please email manalombok@gmail.com.

ii. No pre-payment required. Full payment on arrival. 

iii. Booking Confirmation is subject to valid credit card details. 

iv. Guests will be charged the following cancellation fees:

1. More than 14 days before arrival date: Free cancellation.
2. 14 days or less before arrival date: the guest will be charged 50% of their total stay.
3. Less than 2 days or no show: the guest will be charged 100% of their total stay. 

v. Check-in is from 3pm until 10.30pm. Security can greet late arrivals after 10.30 pm.

vi. Check out is from 7am until 12pm.

vii. Reception is closed from 10.30 pm until 7 am.

viii. No smoking in rooms.

ix. No pets allowed.

x. Under 15 years old not allowed in the dorm.

xi. Mana is not responsible in the case of damage or loss of personal or rented items.

xii.  Cabanas and Garden Rooms are limited to a maximum of 3 people (adults and children). Bungalows are limited to a maximum of 4 people (adults and children). 

xiii. Different Terms and Conditions and Cancellation Policy apply to bookings of more than 4 rooms or dorm beds. Please contact manalombok@gmail.com for more details regarding these conditions and policies.