Mana Eco Retreat

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A peaceful getaway in the heart of Kuta, Lombok

Property Name: Mana Eco Retreat

Address 1: Jalan Baturiti

Address 2 : Pujut

City : Kuta, Kabupaten Lombok Tengah - Nusa Tenggara Barat

Postal Code : 83573

Phone: 085338628659

Email: manalombok@gmail.com

Check-in/Check-out Policies

This property has the following check-in and check-out times and policies:

Check-In: 3:00 PM

Check-Out: 12:00 PM

Property and Cancellation Policies :

Full Charge - Full Stay - If canceled within 2 days of arrival

Partial Charge - 50% of Full Stay - If canceled within 14 days of arrival

Terms and Conditions



i.  The booking is only for the number of people specified in the booking summary. Both CHILDREN and ADULTS  must be registered on the booking summary. Babies 1 and 2 years can stay with no extra charge (breakfast not included). Extra guests including babies are not allowed without prior approval from Mana management. To request additional guests after making the booking please email manalombok@gmail.com.

ii. Unless otherwise stated the Deposit/Advance amount equals 50% of the total stay.

iii. Booking Confirmation is subject to the deposit/advance payment being processed. If the deposit/advance payment is not valid the guest will be notified and the guest agrees to provide a valid payment within 24 hours. If the guest cannot provide a valid deposit/advance payment then their booking will be cancelled. 

iv. Cancellations

  1. More than 14 days before arrival date: Full refund (less 5% – see below).
  2. 14 days or less before arrival date: the guest will be charged 50% of their total stay.
  3. Less than 2 days or no show: the guest will be charged 100% of their total stay. 
v. Refunds will incur a 5% administration charge on the refunded amount. Refunds will be processed by the Mana accounts within 2 weeks.

vi. Cancellations and refunds must be requested via manalombok@gmail.com.

vii. Check-in is from 3pm until 10.30pm. Security can greet late arrivals after 10.30 pm.

viii. Check out is from 7 am until 12 pm.

ix. Reception is closed from 10.30 pm until 7 am.

x. No smoking in rooms.

xi. No pets allowed.

xii. Under 15 years old not allowed in the dorm.

xiii. Mana is not responsible in the case of damage or loss of personal or rented items.

ix.  Cabanas and Garden Rooms are limited to a maximum of 3 people (adults and children). Bungalows are limited to a maximum of 4 people (adults and children). 

x. Different Terms and Conditions and Cancellation Policy apply to bookings of more than 4 rooms or dorm beds. Please contact manalombok@gmail.com for more details regarding these conditions and policies. 

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